I would like a history of my credit card payments to J.C. Penney. My name is Thelma Col...
GetHuman5341719's Account Access issue with JC Penney from October 2020
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The issue in GetHuman5341719's own words
I was trying to purchase a few items and was denied. I am a platinum customer and have never been denied because I always pay the full balance amount and never pay the minimum amount. I was embarrassed and will consider not shopping at Penney's again unless this matter is resolved. ... I would like a history of my credit card payments to J.C. Penney. My name is Thelma Collins, telephone number ***-***-**** or ***-***-****.
This was especially frustrating because I have been an excellent customer for many years.
I want a print out of all my purchases for the last two years and the payments sent for each bill sent to me.
I talked to a sales representative and I also called the customer number at J. C. Penney.
I have an issue with JC Penney too
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