I would like a history of my credit card payments to J.C. Penney. My name is Thelma Col...

GetHuman5341719's Account Access issue with JC Penney from October 2020

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The issue in GetHuman5341719's own words
I was trying to purchase a few items and was denied. I am a platinum customer and have never been denied because I always pay the full balance amount and never pay the minimum amount. I was embarrassed and will consider not shopping at Penney's again unless this matter is resolved. ... I would like a history of my credit card payments to J.C. Penney. My name is Thelma Collins, telephone number ***-***-**** or ***-***-****.
This was especially frustrating because I have been an excellent customer for many years.
I want a print out of all my purchases for the last two years and the payments sent for each bill sent to me.
I talked to a sales representative and I also called the customer number at J. C. Penney.
How GetHuman5341719 fixed the problem

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JC Penney

Service: Purchase by J.C. Penney Credit Card
Account Access issue
Reported by GetHuman5341719
Oct 7th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1514 others
0 customers following this

Timeline

GetHuman5341719 started working on this issue
Oct 7th, 2020 5:34am