Buen dia...., necesitamos de sus apoyo para extender un mes mas nuestro pago mensual de...

GetHuman4867531's customer service issue with JC Penney from May 2020

Help with my JC Penney issue
The issue in GetHuman4867531's own words
Buen dia...., necesitamos de sus apoyo para extender un mes mas nuestro pago mensual del cr*dito q tenemos con ustedes..., lo q pasa q vivimos en Mexicali, MEXICO y siempre damos nuestro abono mensualmente directamente en la tienda q est* ubicada en IMPERIAL VALLEY MALL..., pero pues por razones muy conocidas(COVID-**) sabemos q la tienda permanece cerrada y tanto mi Madre y Yo no podemos cruzar a Estados Unidos con nuestra VISA de Turista...., el pr*ximo Mi*rcoles ** de Mayo deber*amos abonar a nuestro cr*dito y no queremos tener ning*n problema con esto..., pudieran apoyarnos por favor?...., mi nombre es Luisa Rodriguez y mi n*mero de cr*dito es *** *** *** * *... Gracias...

GetHuman4867531 did not yet indicate what JC Penney should do to make this right.

How GetHuman4867531 fixed the problem
JC Penney pudo ayudarme via telef*nica..., me comuniqu* al telefono * *** *** **** y una persona de atencion al cliente me asisti* con mi caso..., Gracias...
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JC Penney

Customer service issue
Reported by GetHuman4867531
May 25th, 2020 - a year ago
Fixed
GetHuman4867531 shared how to fix
Seen by 5 customers so far
Similar issue to 1455 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman4867531 started working on this issue
May 25th, 2020 3:15pm
GetHuman4867531 confirmed the issue is fixed. Hooray!
May 25th, 2020 7:54pm

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