Order returned by USPS...Need it returned to me using my P.O.Box No.

GetHuman4080768's Missing order issue with JC Penney from December 2019

Help with my JC Penney issue
The issue in GetHuman4080768's own words
Give as Christmas presents ... My order *****-****-****-**** was returned by USPS due to incorrect address on *******. When originally ordering, it stated that the package would come UPS and could not deliver to a P. O. Box. The town I live in does not have home delivery so must go to my P.O. Box. I did not realize that the package would be turned over to USPS from UPS so left off the P.O. Box. The resolution is I would like my package returned to me at my P. O. Box before Christmas please.
I didnt receive them.
Sending the earrings back to me at correct address. Also, next time let people know that the products are going to be switched to USPS from UPS. That would help in matters like these.
Always have been...
Been trying to call J.C.Penneys and also UPS for days!!!!
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JC Penney

Diamond earrings
Missing order issue
Reported by GetHuman4080768
Dec 11th, 2019 - a year ago
Not resolved
Seen by 27 customers so far
Similar issue to 726 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman4080768 started working on this issue
Dec 11th, 2019 9:37pm
GetHuman4080768 shared this issue with others over email
Dec 11th, 2019 9:56pm
GetHuman4080768 indicated the issue is not fixed yet.
Dec 12th, 2019 1:46am
GetHuman4080768 indicated the issue is not fixed yet.
Dec 12th, 2019 9:44pm

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