Odered christening outfit on **-** said would be delivered on **-** thru **-** Never r...

GetHuman3848799's customer service issue with JC Penney from October 2019

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The issue in GetHuman3848799's own words
Odered christening outfit on **-** said would be delivered on **-** thru **-** Never recieved. Said it was delivered on the ** which I know is not true. First they should be able to track the order instead they told me I could call UPS well that is their job. Now I have to wait three days for a refund when they took my money out right away. People warned me, four people, in particular to NEVER order from you because there is always some problem well now I believe it. and with four days left will have to go and find a christening outfit for my first grandson . Never have I experience more curt and unapologetic customer service before. Never again as well as never again for all the people I am in contact with. this has been one of the worst experiences I have ever had online with anyone

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JC Penney

Customer service issue
Reported by GetHuman3848799
Oct 29th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 4196 others
0 customers following this


GetHuman3848799 started working on this issue
Oct 29th, 2019 4:48pm

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