We had to go to store because the website was confusing with the availability. The onl...

GetHuman2599084's customer service issue with JC Penney from March 2019

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The issue in GetHuman2599084's own words
I want to be able to use the coupon for my purchase ... We had to go to store because the website was confusing with the availability. The only problem was that it was cheaper to order on line. Could you honor coupon?
I couldn’t figure out to understand what size.
Please use the online coupon for my in store purchase. I was going to order online, but I couldn’t find those items online
I always choose jc penny.
I tried to order online from store
I have an issue with JC Penney too
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JC Penney

Customer service issue
Reported by GetHuman2599084
Mar 26th, 2019 - 24d ago
I have an issue with JC Penney too
Not resolved
Seen by 14 customers so far
Similar issue to 3427 others
0 customers following this
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Items needed
Order number
Billing address
Email address on the account
Name on the order
Timeline
GetHuman2599084 started working on this issue
Mar 26th 7:17pm