this customer service rep in the store suggested that we return the item that we had or...

GetHuman2465947's customer service issue with JC Penney from March 2019

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The issue in GetHuman2465947's own words
this customer service rep in the store suggested that we return the item that we had originally had bought and purchase this new item but it only came online so we decided to do that clearly it's been since *: ** and we have not received this item completely Fed Up keep getting the run-around now you're representing me saying that we return this item know they were several items that we ordered okay I mean what the ship separately is not returned it is a anteas or anything cuz I work for the compano's or anyting
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JC Penney

Customer service issue
Reported by GetHuman2465947
Mar 13th, 2019 - 5 mons ago
I have an issue with JC Penney too
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Seen by 2 customers so far
Similar issue to 3342 others
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Items needed
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Billing address
Email address on the account
Name on the order
Timeline
GetHuman2465947 started working on this issue
Mar 13th 12:16am