Hi THIS IS THE *ND EMAIL I AM SENDING! ..My name is Marissa Venanzini I ordered a bunch...

GetHuman-mvenanzi's customer service issue with JC Penney from December 2018

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The issue in GetHuman-mvenanzi's own words
Hi THIS IS THE *ND EMAIL I AM SENDING! ..My name is Marissa Venanzini I ordered a bunch of things on Nov **, ****. i received all the items except for one. Its not on the invoice paper I have received in the mail either. I have copy and pasted the email that was sent when I ordered. Status says shipped, but this was not in the box I received.* ORDER*: ****************. this is the invoice below:**Order Details*Order Date: November **, *****Order Number: *****************Ship to Home*To: Marissa Venanzini**** LAREDO AVE, STATEN ISLAND, NY, ******Tracking Info:*ZX****************Z**WV*************Z*****************Z*****************Status: Shipped**Liz Claiborne Textured Cowl Neck Tunic*Size Range: Misses*Color: Crema*Size: Medium*Qty:**$**.***Status: Shipped**Silver Reflections Silver Reflection Womens Pure Silver Over Brass Pendant Necklace*Qty:**Date Shipped: ***********$**.***Status: Shipped**Stafford Men's Knit Pajama Pants - Big and Tall*Size Range: Tall*Color: Black Solid*Size: Xx-Large Tall*Qty:**$**.***Status: Shipped**Nike Mens Workout Pant - Big and Tall*Size Range: Big Tall*Color: Black White*Size: *x-Large Tall*Qty:**$**.***Status: Shipped**Liz Claiborne Stripe Sweater - Plus*Size Range: Plus*Color: Rose Quartz Stripe*Size: *x*Qty:**$**.***Status: Shipped**St. John's Bay Cable Turtleneck Sweater - Plus*Size Range: Plus*Color: Colony Blue Marl*Size: *x*Qty:**$*.***Status: Shipped**Ss Beefy Tee*Size Range: Regular*Color: Black*Size: Large*Qty:**Date Shipped: ***********$*.***Status: Shipped**Arizona Short Sleeve Fashion Crew Neck Tee*Size Range: Regular*Color: Autumn Burgundy*Size: Large*Qty:**$*.***Status: Shipped**Nike Dry Block Tee*Size Range: Regular*Color: Dk Gry Hea Blk*Size: Xx-Large*Qty:**$**.***Status: Shipped**Stafford Travel Easy-Care Stretch Broadcloth Long Sleeve Broadcloth Dress Shirt*Size: ** * **-***Size Range: Regular*Color: Rockfeller Grey*Qty:**$*.***Status: Shipped**Arizona Womens Sleet Flat Heel Pull-on Bootie*Size Range: Womens*Color: Natural*Width: Medium*Size: **Qty:**$**.***Status: Shipped**St. John's Bay Active Hooded Cinched Pullover*Size Range: Misses*Color: French Wine*Size: Medium*Qty:**$*.***Status: Shipped**Worthington Womens Crew Neck Long Sleeve Pullover Sweater*Size Range: Misses*Color: Grey Black Stripe*Size: Medium*Qty:**$*.****I did not get the this one:*Arizona Womens Sleet Flat Heel Pull-on Bootie*Size Range: Womens*Color: Natural*Width: Medium*Size: **Qty:**$**.***Status: Shipped**PLEASE SEND THIS ITEM OR REFUND ME THE MONEY. MY EMAIL ADDRESS IS: MVENANZINI**@GMAIL.COM. LET ME KNOW HOW YOU WILL CORRECT THIS

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Hi ..My name is Marissa Venanzini. I ordered a bunch of things on Nov **th...To late, I am done with JC Penney!
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JC Penney

Customer service issue
Reported by GetHuman-mvenanzi
Dec 16th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2457 others
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GetHuman-mvenanzi started working on this issue
Dec 16th, 2018 2:02am