I ordered a refrigerator. After ordering I measured the size and thought it might be to...

GetHuman1703369's customer service issue with JC Penney from December 2018

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The issue in GetHuman1703369's own words
I ordered a refrigerator. After ordering I measured the size and thought it might be too small to fit. I called customer service and was transferred * times. The last person told me the space was too small and that she cancelled my order. Then I see a charge on my credit card for the refrigerator, services fee, and service contract. Now my account is saying that the item was shipped. Please clear this up.
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I did not not order the jc Penney groupon.I see an order for JC Penney portraits...I never ordered this
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JC Penney

Customer service issue
Reported by GetHuman1703369
Dec 6th, 2018 - 5 mons ago
I have an issue with JC Penney too
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Seen by 6 customers so far
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GetHuman1703369 started working on this issue
Dec 6th, 2018 5:12pm