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Before contacting them, items GetHuman1703369 may need:
Order number, Billing address, Email address on the account, and Name on the order
Top Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman1703369's own words
I ordered a refrigerator. After ordering I measured the size and thought it might be too small to fit. I called customer service and was transferred * times. The last person told me the space was too small and that she cancelled my order. Then I see a charge on my credit card for the refrigerator, services fee, and service contract. Now my account is saying that the item was shipped. Please clear this up.
GetHuman1703369 did not yet indicate what JC Penney should do to make this right.
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