i used my *** dollar jc penney gift card and debit card to pay for three items which to...

GetHuman-scorelan's customer service issue with JC Penney from December 2018

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The issue in GetHuman-scorelan's own words
i used my *** dollar jc penney gift card and debit card to pay for three items which totaled $***. Order Number: ****-****-****-****. i received * of the * items as you guys didnt have one in stock. it says i wasnt charged but yes my $*** dollar gift card still has a * balance. i spoke with customer service and the gift card company and keep being sent back and forth. im not only concerned for the money owed to me but how many other customers have had money stolen from them by jcpenney. please advise asap.
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JC Penney

Customer service issue
Reported by GetHuman-scorelan
Dec 5th, 2018 - a mon ago
I have an issue with JC Penney too
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GetHuman-scorelan started working on this issue
Dec 5th, 2018 2:46pm