On November **, ****, I placed an order for the very first time on your Online JC Pen...

GetHuman1692161's customer service issue with JC Penney from December 2018

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The issue in GetHuman1692161's own words
On November **, ****, I placed an order for the very first time on your Online JC Penney. Thinking this order will be quick and easy , it could not have been further from the truth. My order came a day late December *, and then when the package final arrive it was incorrect . I called ****-***-****, and got passed around like a hot potato. I also asked to speak to manager and that did not happen matter of fact I'm still holding phone while I typing this compliant. *JCPenney make this right or I can not continue to shop with your company
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JC Penney

Customer service issue
Reported by GetHuman1692161
Dec 5th, 2018 - a mon ago
I have an issue with JC Penney too
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Seen by 4 customers so far
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GetHuman1692161 started working on this issue
Dec 5th, 2018 1:08am