I placed an order on line order number **************** on November **th, for a Staffo...

GetHuman-ricandis's customer service issue with JC Penney from December 2018

2117 similar
0 following
Help with my JC Penney issue
Next: our robot will wait on hold for GetHuman-ricandis to get a JC Penney rep on the line!
Always use the GetHuman Phone tocall JC Penney. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-ricandis's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman-ricandis's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ricandis may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman-ricandis's own words
I placed an order on line order number **************** on November **th, for a Stafford Brown Windowpane Classic Fit Suit for my fiance for our wedding on December **th. We received the pants on November ** and the info was that the other package would be here by December *rd. Well, it wasn't so I was just gonna track it and when I did the tracking number gives no information. I called in and was told they could not find the package. And that the jacket to the suit was out of stock. When I placed my order there were still two of these jackets in stock. What do I do now? I have cried my eyes out this afternoon. The tracking number for the other package was *Z******YW********. It shows Ready To Go, yet it doesn't exist. What do I do?
GetHuman-ricandis did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman-ricandis fixed the problem
We are waiting for GetHuman-ricandis to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I need my order number from jc penney placed todayPlaced my order yesterday on line wont accept my jc Penney card? Looking for a co...
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would JC Penney email you?
This email address isn't valid
Follow this issue
See how GetHuman-ricandis fixes it.
This email address isn't valid

JC Penney

Customer service issue
Reported by GetHuman-ricandis
Dec 4th, 2018 - 2 mons ago
I have an issue with JC Penney too
Not resolved
Seen by 14 customers so far
Similar issue to 2117 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ricandis started working on this issue
Dec 4th, 2018 8:55pm