Paid for digital album at portrait studio in Eden Prairie MN on Nov **. Didn’t receive...

GetHuman-cecet's customer service issue with JC Penney from December 2018

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The issue in GetHuman-cecet's own words
Paid for digital album at portrait studio in Eden Prairie MN on Nov **. Didn’t receive all my photos. Called and was told they would resend them. They did, still didn’t receive them all. Called again same results, called again was directed to customer service. Try calling with no avail. On hold for ** minutes first time, ** the second time. This time decided to reach out in another way. Please help.
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JC Penney

Customer service issue
Reported by GetHuman-cecet
Dec 4th, 2018 - 2 mons ago
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GetHuman-cecet started working on this issue
Dec 4th, 2018 6:43pm