My order number **************** was broken into two shipments, the first shipment arri...

GetHuman1662122's customer service issue with JC Penney from November 2018

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The issue in GetHuman1662122's own words
My order number **************** was broken into two shipments, the first shipment arrived and was supposed to have two items in it. When the shipment arrived there was only one item, I contacted Yesterday and was told to see if the missing item was included in the second shipment. I received the second shipment today and we are still missing the item that was originally set to be delivered with the first shipment. I would love to get that item that was paid for.
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JC Penney

Customer service issue
Reported by GetHuman1662122
Nov 30th, 2018 - 6 mons ago
I have an issue with JC Penney too
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Seen by 2 customers so far
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Timeline
GetHuman1662122 started working on this issue
Nov 30th, 2018 6:22pm