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Before contacting them, items GetHuman1697188 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman1697188's own words
i have an appt this thur **** **:**-**:** with Eric to have window treatments installed. I have to reschedule that. Since making the appt yesterday, I learned I have an OT appt ** min away at **:** so I have to leave no later than **:** to make that appt so I need to reschedule please. My name is Katharine Becker and my address is **** Pond St. Madison, WI, *****. I will answer my cell phone (***-***-****) as I am able this afternoon. I have other things to do now. Your long waits when calling your *** number and cumbersome installation procedures are one reason I may not order from JC Penney blinds in future. I have used you for many years now but there becomes a point where it is too difficult to get through the process.*Thanks. Kit
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