I have not heard back regarding my defective Glider. I would like you to send someone o...

GetHuman-ohdonnas's customer service issue with JC Penney from November 2018

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The issue in GetHuman-ohdonnas's own words
I have not heard back regarding my defective Glider. I would like you to send someone out to clean the defective material which absorbed the dye from my clothing. Please contact me to set up a time to have the chair cleaned or returned for full refund including the cost of the extended warranty. Thank you, Donna Price**Contract Number: ***********Transaction Number: ****************Dealer: JCPenney*Sales Rep: A*******Plan Duration: * YEARS FROM UNIT PURCHASE DATE*Unit Covered: CONTEMPORARY GLI*Plan Purchase Date: March **, ****
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JC Penney

Customer service issue
Reported by GetHuman-ohdonnas
Nov 27th, 2018 - 9 mons ago
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GetHuman-ohdonnas started working on this issue
Nov 27th, 2018 7:36pm
GetHuman-ohdonnas indicated the issue is not fixed yet.
Nov 27th, 2018 7:36pm