Good Morning, I just spoke with a very nice customer service agent regarding my order...

GetHuman1628690's customer service issue with JC Penney from November 2018

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The issue in GetHuman1628690's own words
Good Morning, I just spoke with a very nice customer service agent regarding my order *****-****-****-****. It is in transit to my local store for pick-up. The reason for my call was to see if I could the HOLIDAY* pricing on my order. He told me he submitted a credit to the credit department, but was unable to tell me the amount or give me a confirmation number. He said I would receive an email regarding the credit to my credit card in a day or two. Can you confirm that a credit of $***.** has been submitted for this order? *Thank you for your assistance.
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JC Penney

Customer service issue
Reported by GetHuman1628690
Nov 26th, 2018 - 10 mons ago
I have an issue with JC Penney too
Not resolved
Seen by 3 customers so far
Similar issue to 1853 others
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Items needed
Order number
Billing address
Email address on the account
Name on the order
Timeline
GetHuman1628690 started working on this issue
Nov 26th, 2018 5:04pm