Hi i made on black friday a purchase of $*** and had coupon on my dad's account **% whi...

GetHuman-blaze_'s customer service issue with JC Penney from November 2018

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Hi i made on black friday a purchase of $*** and had coupon on my dad's account **% which he took but we couldn't apply for my account i called jcpenny customer service and even the store no one was able to help me and people kept sending me to different people with no helped me and someone said i will let a manager help you and stayed online for ** minutes and line ended up being discounted all i am asking for is send difference to jcpenny card or original payment of method without going to store as store far from me i can provide receipt information , card number , account number and promo code i had . would be appreciated i always deal with jcpenny every year and never had this bad experience . thanks a lot my email
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JC Penney

Customer service issue
Reported by GetHuman-blaze_
Nov 25th, 2018 - 10 mons ago
I have an issue with JC Penney too
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GetHuman-blaze_ started working on this issue
Nov 25th, 2018 8:44am