Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1615661 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman1615661's own words
I placed an order on ** ** at *:** order number ending in **** for some reason it shows I ordered three of these rings I only want one there are two other orders showing up on my PayPal cancel them please. Also this order is not showing up on my account information so I did not get the rewards points and it shows no trace of it phone number ***-***-**** Sandy van der stad I will also call at * a.m. when you open but do not bill me for two more of these Rings thank you
GetHuman1615661 did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman1615661 fixed the problem
We are waiting for GetHuman1615661 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster: