My order shows that it was delivered to my post office, when I went to pick it up the p...

GetHuman1382788's customer service issue with JC Penney from October 2018

2 views
 | 
1244 similar
 | 
0 following
Help with my JC Penney issue
Next: our robot will wait on hold for GetHuman1382788 to get a JC Penney rep on the line!
Always use the GetHuman Phone tocall JC Penney. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1382788's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1382788 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman1382788's own words
My order shows that it was delivered to my post office, when I went to pick it up the post master told me that it had already been picked up. She said due to no signature being required for the package she couldn’t tell me who picked it up! *I’ve checked with everyone in my household & they didn’t pick it up either. I’d like a refund for the missing merchandise! My order number is ****-****-****-**** & my phone number is (***)-***-****!
GetHuman1382788 did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman1382788 fixed the problem
We are waiting for GetHuman1382788 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would JC Penney email you?
This email address isn't valid
Follow this issue
See how GetHuman1382788 fixes it.
This email address isn't valid

JC Penney

Customer service issue
Reported by GetHuman1382788
Oct 20th, 2018 - a mon ago
I have an issue with JC Penney too
Not resolved
Seen by 2 customers so far
Similar issue to 1244 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1382788 started working on this issue
Oct 20th 8:00pm