on ******** i placed order*****************i received a tracking * *Z*Y*V*************i...

GetHuman1376528's customer service issue with JC Penney from October 2018

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The issue in GetHuman1376528's own words
on ******** i placed order*****************i received a tracking * *Z*Y*V*************i checked the tracking and it says my order should be delivered **-**-** which was * days ago*i have not received the package*i called the customer service automated * and it tells me that my order * and tracking* cannot be found this order is for my grandson's wedding and i need it ASAP*please, please find my order i need someone to find my order
finding my order and delivering it
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JC Penney

Customer service issue
Reported by GetHuman1376528
Oct 19th, 2018 - a mon ago
I have an issue with JC Penney too
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Seen by 5 customers so far
Similar issue to 1227 others
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Items needed
Order number
Billing address
Email address on the account
Name on the order