Hi, I wanted to place an order online, I was ordering * blanket that were $***.** each...

GetHuman-ctsimard's customer service issue with JC Penney from October 2018

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The issue in GetHuman-ctsimard's own words
Hi, I wanted to place an order online, I was ordering * blanket that were $***.** each. After the **% off $*** they were $**.** each * $***.**. I put in my two rewards and the total was $***.** instead of $***.**. I used chat then had to call customer service and she said the $**.** came off first then the discount for GOFALL. That's not how it is in the store when you use them. Why do I have to pay $**.** more online???
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JC Penney

Customer service issue
Reported by GetHuman-ctsimard
Oct 18th, 2018 - 3 mons ago
I have an issue with JC Penney too
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GetHuman-ctsimard started working on this issue
Oct 18th, 2018 10:54pm