I was at jc penny on wed night right at closing time I made a purchase and I was over c...

GetHuman1335238's customer service issue with JC Penney from October 2018

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The issue in GetHuman1335238's own words
I was at jc penny on wed night right at closing time I made a purchase and I was over charged after reviewing the receipt I tried calling the store it was closed so I called customer service the lady marissa I spoke with documented this and told me to return it to store and I would have no problem it obvious they overcharged I did this and I was humiliated by a ladt manager she rang my order up * times and still she refused to reimburse my money she said there was nothing she could do I'm furious and I need help or I will contact a attorney
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JC Penney

Customer service issue
Reported by GetHuman1335238
Oct 12th, 2018 - 2 mons ago
I have an issue with JC Penney too
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Seen by 2 customers so far
Similar issue to 1155 others
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Timeline
GetHuman1335238 started working on this issue
Oct 12th 9:40pm