I purchased some curtains at the JC Penney store at Fair Oaks Mall in Fairfax, VA. I...

GetHuman-lizjocri's customer service issue with JC Penney from August 2018

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I purchased some curtains at the JC Penney store at Fair Oaks Mall in Fairfax, VA. I think it was August **. They were to be delivered in five business days. They have not arrived and I have not heard anything. I cannot find the receipt, but I think the store tracks by phone number, which is *******-****. (FYI - that number is currently out of order due to a line failure and will not be back until a new cable is laid in *-* days. So if they called in the last * days they would not have got through). Would you please let me know when the curtains will arrive *Yours,*Liz Critchley
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JC Penney

Customer service issue
Reported by GetHuman-lizjocri
Aug 25th, 2018 - 4 mons ago
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Aug 25th 4:00pm