First, the swim cover up is missing fringe in one area.. Second, I called the customer...
GetHuman-lynnawar's customer service issue with JC Penney from August 2018
Help with my JC Penney issue
First: share to improve GetHuman-lynnawar's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-lynnawar to get a JC Penney rep on the line!
Always use the GetHuman Phone tocall JC Penney. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-lynnawar's own words
First, the swim cover up is missing fringe in one area.. Second, I called the customer service line to check on my order.. It said all items were shipped to me today. I received *** swimsuits..If I knew the other was not available I needed to order another one for my mom... *After this experience, I may never order again.. I could run this company*customer service better than it is being run...*Yes.. REALLY!*I want my money back immediately for the suit not received and half off the torn fringe cover up plus a $*** credit for any future product purchase.. *The inconvenience has caused me more than this...
GetHuman-lynnawar did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman-lynnawar fixed the problem
We are waiting for GetHuman-lynnawar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster: