First, the swim cover up is missing fringe in one area.. Second, I called the customer...

GetHuman-lynnawar's customer service issue with JC Penney from August 2018

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The issue in GetHuman-lynnawar's own words
First, the swim cover up is missing fringe in one area.. Second, I called the customer service line to check on my order.. It said all items were shipped to me today. I received *** swimsuits..If I knew the other was not available I needed to order another one for my mom... *After this experience, I may never order again.. I could run this company*customer service better than it is being run...*Yes.. REALLY!*I want my money back immediately for the suit not received and half off the torn fringe cover up plus a $*** credit for any future product purchase.. *The inconvenience has caused me more than this...
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JC Penney

Customer service issue
Reported by GetHuman-lynnawar
Aug 21st, 2018 - 3 mons ago
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GetHuman-lynnawar started working on this issue
Aug 21st 9:34pm