I purchased washer dryer delivered *** could not finish installation due to faulty out...

GetHuman-mnoskin's customer service issue with JC Penney from August 2018

Help with my JC Penney issue
The issue in GetHuman-mnoskin's own words
I purchased washer dryer delivered *** could not finish installation due to faulty outlet. Discussed vent did not fit area. Man said no problem could be cut. Electrician came so called back installer came said no cannot cut vent plugged in dryer sitting half ways out in hall. Suggested we can a slim vent. Big problem we are ** there is no way we can move dryer. Called and got no where. I was told what you were not but now how you could solve. You came *** I believe I am within ** hours which all your representative harped on but now how to resolve.
I want a dryer that fits. I do not want to be sent from one place to another and placed on hold. Twenty minutes one time. I am willing to try a different dryer before sending everything back. Are you really helping?
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JC Penney

Customer service issue
Reported by GetHuman-mnoskin
Aug 10th, 2018 - 7 mons ago
I have an issue with JC Penney too
Fixed
Seen by 7 customers so far
Similar issue to 655 others
0 customers following this
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Timeline
GetHuman-mnoskin started working on this issue
Aug 10th, 2018 1:53pm
GetHuman-mnoskin indicated the issue is not fixed yet.
Aug 11th, 2018 5:51pm
GetHuman-mnoskin indicated the issue is not fixed yet.
Aug 11th, 2018 5:54pm
GetHuman-mnoskin indicated the issue is not fixed yet.
Aug 13th, 2018 6:02pm