Items on Sale rack - Refused sale price

GetHuman-acorley's customer service issue with JC Penney from August 2018

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The issue in GetHuman-acorley's own words
Purchase item from sale rack for sale price ... At a store yesterday (******), there was a rack full of outfits and on the rack it said legging sets **% off. However, they rang up full price. There were actually * racks of this particular outfit and the store clerk told me she ran out of room so she just put the remaining outfits on the sale rack. I was very upset that they had over ** outfits on the sale rack and wouldn’t give me the sale price, especially when it had a $**.** price tag!
This was false advertisement! They had several of the same outfits on a rack that was specifically a sales rack even though the item wasn't on sale!
I would like to receive the item I want for the sale price!
I shop here as regularly as I can. As a matter of fact, I just purchased all new kitchen appliances from here in June ****.
I actually called customer service but had to ask them to take down my contact information!
I have an issue with JC Penney too
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JC Penney

Girls Clothing
Customer service issue
Reported by GetHuman-acorley
Aug 9th, 2018 - a yr ago
I have an issue with JC Penney too
Fixed
Seen by 4 customers so far
Similar issue to 648 others
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Items needed
Order number
Billing address
Email address on the account
Name on the order
Timeline
GetHuman-acorley started working on this issue
Aug 9th, 2018 3:28pm
GetHuman-acorley indicated the issue is not fixed yet.
Aug 11th, 2018 12:14am
GetHuman-acorley indicated the issue is not fixed yet.
Aug 11th, 2018 12:33am