I ordered blinds on ******* from JCP.com. The website indicated the blinds would be de...

GetHuman-kmiggs's customer service issue with JC Penney from June 2018

Help with my JC Penney issue
I ordered blinds on ******* from JCP.com. The website indicated the blinds would be delivered in *-* business days. It is ******* and the blinds have not arrived, the order status continues to show "in progress," and customer service cannot provide me with any useful information. I would still like the blinds, but if I have to re-order them, I feel I am en***led to a discount for the * weeks I had to wait.
I trust that JC Penney will make this right and come up with a resolution that is fair.
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JC Penney

Customer service issue
Reported by GetHuman-kmiggs
Jun 25th, 2018 - 2 mons ago
I have an issue with JC Penney too
Fixed
Seen by 5 customers so far
Similar issue to 373 others
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Items needed
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Name on the order
Timeline
GetHuman-kmiggs started working on this issue
Jun 25th 10:30pm
GetHuman-kmiggs indicated the issue is not fixed yet.
Jun 27th 12:09am