I had a refrigerator on **********The unit was damaged and the installer authorised a...

GetHuman629563's customer service issue with JC Penney from April 2018

1 view
 | 
452 similar
 | 
0 following
Help with my JC Penney issue
Before contacting them, items GetHuman629563 may need:
Order number, Billing address, Email address on the account, and Name on the order
GetHuman629563's next move: have a JC Penney rep call.
Always use the GetHuman Phone tocall JC Penney. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman629563's own words:
I had a refrigerator on **********The unit was damaged and the installer authorised a $*** damage allowance. i have call many many times to follow up on this isssue.*the last time i spoke with a Kelsey ******* and she promised the gift card in *-* weeks. It has been much later. the number on the install delivery ticket no longer works and i am getting the run around big time
I trust that JC Penney will make this right and come up with a resolution that is fair.
Help with my JC Penney issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would JC Penney email you?
This email address isn't valid
Follow this issue
See how GetHuman629563 fixes it.
This email address isn't valid

JC Penney

Customer service issue
Reported by GetHuman629563
Apr 25th, 2018 - 3 mons ago
I have an issue with JC Penney too
Not resolved
Seen by 1 customer so far
Similar issue to 452 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman629563 started working on this issue
Apr 25th 11:24pm