color choice - item availability - need options

GetHuman-dcotterm's customer service issue with JC Penney from April 2018

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Help with my JC Penney issue
Before contacting them, items GetHuman-dcotterm may need:
Order number, Billing address, Email address on the account, and Name on the order
GetHuman-dcotterm's next move: have a JC Penney rep call.
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The issue and preferred resolution, in GetHuman-dcotterm's own words:
item availability ... color choice
need options
I trust that JC Penney will make this right and come up with a resolution that is fair.
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JC Penney

JM Collection Pants Audra Straight Leg in Brown
Customer service issue
Reported by GetHuman-dcotterm
Apr 24th, 2018 - 3 mons ago
I have an issue with JC Penney too
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Seen by 1 customer so far
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GetHuman-dcotterm started working on this issue
Apr 24th 2:31pm