I was never called to deliver the rocker. It was to ship March **, **** from someone o...

GetHuman-djayers's customer service issue with JC Penney from April 2018

Help with my JC Penney issue
The issue in GetHuman-djayers's own words
I placed an order through you to purchase a Raulo Rocker Recliner. Signature Deisgn by Ashley. I placed my order in March, **** ... I was never called to deliver the rocker. It was to ship March **, **** from someone other than you. It is now April **, **** and I've heard nothing
I can't track the order because not shipped by you. The order page does not give me a phone number so I can contact them directly about delivery. I can't get a person on the phone to discuss this matter. It is all automated
I want my rocker. I have not been contacted by them to deliver. I have not been contact by you to say they can't deliver.
I have an issue with JC Penney too
How GetHuman-djayers fixed the problem
I talked to a person and she contacted the company and we scheduled a delivery time
Please help with my JC Penney issue
Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would JC Penney email you?
This email address isn't valid

JC Penney

Customer service issue
Reported by GetHuman-djayers
Apr 17th, 2018 - 10 mons ago
I have an issue with JC Penney too
GetHuman-djayers shared how to fix
Seen by 4 customers so far
Similar issue to 3181 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order
GetHuman-djayers started working on this issue
Apr 17th, 2018 5:21pm
GetHuman-djayers confirmed the issue is fixed. Hooray!
Apr 19th, 2018 3:10pm