I was never called to deliver the rocker. It was to ship March **, **** from someone o...
GetHuman-djayers's customer service issue with JC Penney from April 2018
Help with my JC Penney issue
The issue in GetHuman-djayers's own words
I placed an order through you to purchase a Raulo Rocker Recliner. Signature Deisgn by Ashley. I placed my order in March, **** ... I was never called to deliver the rocker. It was to ship March **, **** from someone other than you. It is now April **, **** and I've heard nothing
I can't track the order because not shipped by you. The order page does not give me a phone number so I can contact them directly about delivery. I can't get a person on the phone to discuss this matter. It is all automated
I want my rocker. I have not been contacted by them to deliver. I have not been contact by you to say they can't deliver.
I have an issue with JC Penney too
How GetHuman-djayers fixed the problem
I talked to a person and she contacted the company and we scheduled a delivery time
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