hi yes I was just in your j.Crew store at the galleria in Dallas I walked in the store...

GetHuman4086570's Complaint issue with J. Crew from December 2019

Help with my J. Crew issue
First: share to improve GetHuman4086570's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4086570 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4086570's own words
hi yes I was just in your j.Crew store at the galleria in Dallas I walked in the store and there were two women that work there at the counter and one customer there was an older woman and African American young girl and then the customer I walked into the store and I clearly heard the older woman say oh this girl shoplifts I have to go and tail or something along those lines right in front of a customer who immediately turns and just stares at me oh my God it was so embarrassing right in front of the other sales person completely mortifying me because I do not shoplift I think she has me confused for someone else but how dare she say that about me to strangers that she doesn't know that I don't know I am ******* livid and I'm sorry this is very long run-on sentence but I'm using my speech to text right now cuz I'm shaking because I'm so angry and I cannot type. anyway I immediately left the store because I was so embarrassed I cannot believe that you allow your salespeople to treat people like this!!!!!!!

GetHuman4086570 did not yet indicate what J. Crew should do to make this right.

How GetHuman4086570 fixed the problem

We are waiting for GetHuman4086570 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get J. Crew's attention and get better help faster. Tap below to get started.
Having J. Crew issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

J. Crew

Complaint issue
Reported by GetHuman4086570
Dec 12th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 52 others
0 customers following this


GetHuman4086570 started working on this issue
Dec 12th, 2019 10:14pm