hi yes I was just in your j.Crew store at the galleria in Dallas I walked in the store...

GetHuman4086570's Complaint issue with J. Crew from December 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4086570's own words
hi yes I was just in your j.Crew store at the galleria in Dallas I walked in the store and there were two women that work there at the counter and one customer there was an older woman and African American young girl and then the customer I walked into the store and I clearly heard the older woman say oh this girl shoplifts I have to go and tail or something along those lines right in front of a customer who immediately turns and just stares at me oh my God it was so embarrassing right in front of the other sales person completely mortifying me because I do not shoplift I think she has me confused for someone else but how dare she say that about me to strangers that she doesn't know that I don't know I am ******* livid and I'm sorry this is very long run-on sentence but I'm using my speech to text right now cuz I'm shaking because I'm so angry and I cannot type. anyway I immediately left the store because I was so embarrassed I cannot believe that you allow your salespeople to treat people like this!!!!!!!

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J. Crew

Complaint issue
Reported by GetHuman4086570
Dec 12th, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 52 others
0 customers following this

Timeline

GetHuman4086570 started working on this issue
Dec 12th, 2019 10:14pm

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