My Daughter was given two items for Christmas that was to small for her so i thoughti...

GetHuman-delvasha's customer service issue with J. Crew from December 2018

17 views | 328 similar | 0 following
Help with my J. Crew issue
Next: our robot will wait on hold for GetHuman-delvasha to get a J. Crew rep on the line!
Always use the GetHuman Phone to call J. Crew. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-delvasha's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-delvasha may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-delvasha's own words
My Daughter was given two items for Christmas that was to small for her so i thoughti could exchange them or get a store credit didnt have a receipt the sales people acted like they couldn't return with out a receipt. I told them they could give a store credit they made me feel like a thief. Once she issued the store cedit i said they didnt give me the right price for the pajamas they're not on sale she went and stated with out a receipt i have to give you the lowest price when i looked to my left there was mall security i just looked at him and said mall security finest i have been a customer at the cape cad mall for Years my family has spent thousands of dollars at that mall but he was standing there because one of your sales associates was told bye her manager to flag him down for what i was not loud or threatening any one or stealing as soon as i walked in the store i went to the register. When i left the store i went up to the mall security and ask what was the problem he said he didnt know so i stated and i quote J .Crew never had a black person return something in there store with out a receipt this should have never happend. I will never shop st that store again maybe ishouldet my experience at J.Crew at the Cape Cod Mall go viral.

GetHuman-delvasha did not yet indicate what J. Crew should do to make this right.

How GetHuman-delvasha fixed the problem

We are waiting for GetHuman-delvasha to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get J. Crew's attention and get better help faster. Tap below to get started.
Having J. Crew issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-delvasha fixes it.
This email address isn't valid

J. Crew

Customer service issue
Reported by GetHuman-delvasha
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 328 others
0 customers following this


GetHuman-delvasha started working on this issue
Dec 25th, 2018 4:24am