order number *********** * color & size exchange **Dear jcrew customerservice , *Hi...

GetHuman1636863's customer service issue with J. Crew from November 2018

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order number *********** * color & size exchange **Dear jcrew customerservice , *Hi, *My name is SUNYOUNG PARK. *I placed an orderon the order number is ***********. ** ** **colorexchange* *I purchased DAPHNETOPCOAT IN ITALIAN TWEED, Size: **, coloe: NAVY SPECKLE. *Is it possible tochange the color of my backordered item to another color? *I would like a"DAPHNE TOPCOAT IN ITALIAN TWEED, Size: **, coloe: PEACOCK GREEN. *It was out ofstock when I ordered, but now it is in stock. *Please send it incolor:PEACOCK GREEN . I'll be waiting for you. ** ** *Please let me knowif you can. ** **sizeexchange* *I purchasedOVERSIZED BUTTON-UP IN COTTON POPLIN STRIPE SHIRT, RED WHITE STRIPE for Size:*X. *It hasn't beenshipped yet, would it be possible to change size from *X to *X as it might beright size for me ? *However I reallywant to have the correct size. Please let me know you can change the size forme. *I have a *X shirtin stock. If it is out of stock, just ship size *X as I intially ordered. ** *I look forward toyour reply. ** *Kind regards, *SUN YOUNG PARK
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J. Crew

Customer service issue
Reported by GetHuman1636863
Nov 27th, 2018 - 9 mons ago
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GetHuman1636863 started working on this issue
Nov 27th, 2018 2:23pm