order * ************* items charged*item J**** was shown on sale at $*** but was charge...

GetHuman1610936's customer service issue with J. Crew from November 2018

63 similar
0 following
Help with my J. Crew issue
Next: our robot will wait on hold for GetHuman1610936 to get a J. Crew rep on the line!
Always use the GetHuman Phone tocall J. Crew. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1610936's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (10 mons ago)GetHuman Phone call #2 (10 mons ago)
First: share to improve GetHuman1610936's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1610936 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1610936's own words
order * ************* items charged*item J**** was shown on sale at $*** but was charged at $***. I spoke to a lady in customer service about this. She said she would make the adjustment and resend the corrected price by email but I did not receive it. I am unable to get through on the *** phone *. Can you please email back this credit as I was charged ***.**. Please send a credit back on the corrected shoe price or if not please set up a return for this item.**Thank You**Mark Kessel****-***-****
GetHuman1610936 did not yet indicate what J. Crew should do to make this right.
I have an issue with J. Crew too
How GetHuman1610936 fixed the problem
We are waiting for GetHuman1610936 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get J. Crew's attention and get better help faster. Tap below to get started.
Having J. Crew issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1610936 fixes it.
This email address isn't valid

J. Crew

Customer service issue
Reported by GetHuman1610936
Nov 23rd, 2018 - 10 mons ago
I have an issue with J. Crew too
Not resolved
Seen by 4 customers so far
Similar issue to 63 others
0 customers following this
Follow this issue to see how it gets fixed