I ordered some products from a representative in January. I was not told that I would...
GetHuman-mdgdcdhd's customer service issue with It Works! from March 2019
Help with my It Works! issue
First: share to improve GetHuman-mdgdcdhd's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mdgdcdhd's next move: go to the It Works! help center.
It Works! doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mdgdcdhd will want to follow the link below to head to their help center. We will check on GetHuman-mdgdcdhd later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mdgdcdhd may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-mdgdcdhd's own words
I ordered some products from a representative in January. I was not told that I would be on an auto ship program. She told be I would get an email giving me all the information. I never received and email. I told her I hadn't received one, and asked if we should check if she put my information in correctly. She said she would check on it. Still no email. On February **, my credit card was charged again, and I contacted her, and let her know I didn't want any more products, and I didn't know I was on an auto ship program. She said she would take care of it, and told me to refuse the products when they were delivered. Still no credit on my credit card, and no word from it works. Now today I see that my credit card was charged again. I have tried calling several times, and it always says that because of high call volume, they cannot take my call now. I need to get myself taken off of autoship, and I need a credit for the * months I was charged $**.**. Please help!
GetHuman-mdgdcdhd did not yet indicate what It Works! should do to make this right.
I have an issue with It Works! too
How GetHuman-mdgdcdhd fixed the problem
We are waiting for GetHuman-mdgdcdhd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.