Hooked up Primus phone adapter via router and have no Phone connection Followed instru...

GetHuman-cbceddy's customer service issue with Iprimus from March 2019

Help with my Iprimus issue
The issue in GetHuman-cbceddy's own words
Hooked up Primus phone adapter via router and have no Phone connection Followed instructions carefully, Have spent over *hrs Urgently require a phone connection. *Only * of * lights show-Internet & Power*URGENT*Advise via e-mail***Ed Bignell*Acct****************@***.com***********
GetHuman-cbceddy did not yet indicate what Iprimus should do to make this right.
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How GetHuman-cbceddy fixed the problem
As I apolgised after sending the emails when I spoke to your Support the following morning, I didn't read the initial letter that was sent from Primus with adapter, the new phone would not be in service until today March **!*Hooked up today and everything is fine,
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Customer service issue
Reported by GetHuman-cbceddy
Mar 13th, 2019 - 5 mons ago
I have an issue with Iprimus too
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Seen by 5 customers so far
Similar issue to 146 others
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GetHuman-cbceddy started working on this issue
Mar 13th 12:47am
GetHuman-cbceddy confirmed the issue is fixed. Hooray!
Mar 16th 2:49am