Hello i own the Storcenter ix* *** which has my personal data from past years. i have r...

GetHuman-coggie_'s Technical support issue with Iomega from May 2020

Help with my Iomega issue
First: share to improve GetHuman-coggie_'s odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-coggie_ may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-coggie_'s own words
Hello i own the Storcenter ix* *** which has my personal data from past years. i have recently plugged it back in on my Windows ** system but cant Map the network drive to access the data. i get the message**"The mapped network drive could not be created because the following error has occurred:*You can't connect to the file share because it's not secure. This share requires the obsolete SMB* protocol, which is unsafe and could expose your system to attack.*Your system requires SMB* or higher. For more info on *resolving this issue, see: https:**go.microsoft.com*fwlink*?linkid*******"**The link is far too technical and they stress that this should not be performed.**please can you advice another way that i can access my data as each folder in the storcentre application is disabled.

GetHuman-coggie_ did not yet indicate what Iomega should do to make this right.

How GetHuman-coggie_ fixed the problem

We are waiting for GetHuman-coggie_ to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Iomega's attention and get better help faster. Tap below to get started.
Having Iomega issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Iomega

Technical support issue
Reported by GetHuman-coggie_
May 20th, 2020 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 42 others
0 customers following this

Timeline

GetHuman-coggie_ started working on this issue
May 20th, 2020 10:35pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies