I purchased a new pool which included a sand filter pump. The sand filter pump is faul...

GetHuman-aslarsen's customer service issue with Intex Recreation from July 2020

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The issue in GetHuman-aslarsen's own words
I purchased a new pool which included a sand filter pump. The sand filter pump is faulty and I'm waiting on my parts that were supposed to be sent a week and a half ago. However, the claim still shows as 'pending' so i'm concerned things are in limbo. I want to be sure the parts have been sent. I had to drain my *,*** gallon pool and refill it due to this issue and don't want this to happen again.

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Intex Recreation

Customer service issue
Reported by GetHuman-aslarsen
Jul 9th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 276 others
0 customers following this

Timeline

GetHuman-aslarsen started working on this issue
Jul 9th, 2020 12:20pm
GetHuman-aslarsen indicated the issue is not fixed yet.
Jul 9th, 2020 4:28pm

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