Internet Movie Database (IMDB) Customer Service Issues

During my time as a member of IMDB, I have rated numerous movies. Recently, I discovered the 'share' rating option but find it daunting to share each rating individually. Is there a way to share all my ratings at once on the platform? Additionally, I struggled to locate a method to send feedback on the website. It was perplexing to not find a contact form under the section labeled C.O.N.T.A.C.T. It's disappointing that the designated contact area lacks a viable way to provide feedback. I am considering switching to Rotten Tomatoes due to their better feedback mechanisms. Best regards, K.V. [redacted]

Hello, I recently noticed a fraudulent charge on my debit card for an IMDbpro annual membership that I did not subscribe to. On 28/11/[redacted], an amount equivalent to USD149.99 was debited from my bank account in naira. I have spoken to my bank and they advised me to contact IMDbpro to cancel the membership and request a refund of the equivalent amount in naira back to my account. I have no interest in the IMDbpro membership. Please reach out to me at +[redacted][redacted] or via email at [redacted] I have attached a copy of my bank alert as evidence. Thank you for your help. Regards

Hello, I have been struggling to have a credit removed from IMDB that is hindering my job search as I am no longer acting. The credit describes me as an ORGY/ LESBIAN when I was just a BACKGROUND player with no lines. I appeared fully clothed in the background with other actors and don't want this misinformation affecting my job prospects. I kindly request IMDB to remove or change this credit to BACKGROUND PLAYER. It's crucial for me to rectify this situation as it has already cost me job opportunities. Your assistance in addressing this matter would be greatly appreciated. Thank you.

I created a documentary named "Slater vs Slater" that delves into the lawsuit involving Tom Slater and his son, Christian Slater. I paid the Sundance Film Festival entry fee through my co-producer and cameraman. Unfortunately, we had a falling out, leading to a concerning situation where he attempted to take advantage of my elderly friend and even tried to claim my power of attorney. This individual, Christopher Furner, who has been homeless in LA for 6 years, operates two iTunes U channels where he maliciously defamed me. He falsely stated that "Karin Von Watteville was fired from Slater vs Slater," a claim I need to have retracted. As the rightful owner of the documentary, I am considering legal action to rectify this situation and ensure the truth is upheld.

I am frustrated. I initially signed up for IMDBPro using my acting account under the name "Ivanhoe Aurelio," but my membership expired due to a change in billing information. When attempting to renew, I was required to link it to my Amazon account, which has a different email address. This was not necessary during my initial sign-up. After using my Amazon account, IMDBPro is now associated with my crew account "Ivanhoe A. Gadpaille," which was not my intention. I do not wish to create a separate Amazon account or have two separate IMDBPro memberships. If this issue is not resolved, I will have to cancel everything. I am disappointed that there is no direct phone support available as emailing back and forth is not efficient. I await your response. Thank you, Ivanhoe

I recently reactivated my dormant account. As an Amazon Prime member, I logged in using that account. However, since this platform is for entertainment professionals to connect, I needed to update my email address. I have tried reaching out multiple times via email for assistance with no response. I have decided to cancel my account and request a refund due to the lack of support despite my repeated attempts to contact them.

I am facing issues with accessing my IMDB Pro account. After changing my Amazon.com email, the old email is still linked to my account, which I can no longer access. Despite reaching out for help through the help menu and sending multiple emails, I have received no response. Even after being charged for another year, I am still unable to access my account settings. I am correctly logged in to Amazon with the updated email, but IMDB continues to prompt me to confirm the old email address by clicking a link in a confirmation email I cannot access.

I am struggling with an issue on imdb.com. The lack of support and community health is disheartening. It has been ongoing for eight years without resolution. I am considering legal action if this matter is not addressed promptly. I urgently need to speak with a live representative as this will be my final attempt after an extended period of failed efforts. The lack of response has impacted my career, fan base, and finances significantly. The unhelpful and disrespectful interactions have left me frustrated and upset. Please provide me with a contact number to escalate this further. Thank you, Andrew Charles Koch.

I neglected to specify how I would like this matter resolved. First and foremost, I require a refund for the repeated charges incurred without reinstating my information on my account. Additionally, I would appreciate a formal apology in writing. The prolonged duration of this issue without resolution has been exhausting. Despite paying substantial amounts to them, I have not received the services expected, resulting in missed job opportunities and decreased communication. It is crucial that I receive reimbursement for the period during which services were not provided as initially paid for. Moreover, I possess evidence, in the form of photocopies, confirming my information was previously on their platform and should be reinstated promptly. I adamantly oppose any further billing for this matter.

I need help using IMDb properly. I set up a watch list for "Escape to the Country" (UK based), but when I click on it, I only see information about the show and no option to watch. I've tried looking through the different seasons and episodes, but still can't find the "Watch Now" prompt. The same issue occurs with the series "Escape to the Chateau". It's frustrating when IMDb lists these shows in my watchlist, but I can't access them. Any advice would be appreciated.

I have sent multiple emails seeking assistance with my photo and profile, but haven't received any responses. It seems that my email requests have been censored with **, which is not transparent to other users needing help. Despite being told that my issue is being worked on, it has not been resolved after several days of seeking help. The lack of progress contradicts the claims that the matter is being addressed. Though I was hopeful to finally communicate with someone, tech support seems to be unavailable once again, leaving me without answers.

I am looking to contact someone at "IMDb.com" to notify the team at "BoxOfficeMojo.com," one of their related sites, about an ongoing issue. Despite sending multiple messages to [redacted], I have not received any responses. The problem lies on the "Fastest Studios to $1 Billion" page, where the entries are disorganized and out of order instead of being listed from 1 to 90. It would be greatly appreciated if this issue could be addressed promptly.

I need assistance with adding a photo to my father's IMDb page. The page features my biography of Salvo D'Angelo, who was an Italian film producer. I want to upload his picture, but IMDb requires a subscription to do so, which seems unreasonable to me. I have successfully added the same photo to Wikipedia without any payment. I believe enriching IMDb's database with a photo should not come with a cost. Can you help me upload the missing picture without forcing me to subscribe? Thank you for your assistance.

I am the rights holder of the documentary "Slater vs Slater" detailing a legal battle involving Tom Slater and his son Christian Slater. I paid the Sundance Film Festival entry fee by giving cash to Christopher Furner. We had a three-way contract, which he violated by attempting to steal my concept and content. He posted false information online, implying I was terminated from the project, even though I own the rights. He has been homeless for six years, and despite my attempts to assist, he has acted dishonestly. I am struggling with removing defamatory content from his YouTube channels and need assistance eliminating it entirely while I am in the process of reworking the film with Tom Slater. I am unable to contact IMDB and wish to pursue legal action. Thank you for any help in resolving this issue.

We are concerned about the negative reviews our movie “The Gate: Dawn of the Baha'i Faith” is receiving due to its religious (Baha'i) subject matter. The reviews contain spoilers, personal opinions on real-life events, and spiteful remarks about Baha'is. The Baha'i faith is a minority religion that has faced historical harassment and harm, particularly in the Middle East. We are seeking ways to address these harmful reviews beyond reporting them individually. Thank you for your help in this matter.

I have a paid professional membership with IMDBPro and would like to share my experience in the film and TV industry. I co-directed an interactive feature called "The Soft Revolution," which premiered at TIFF. Due to its unique format, it is considered a non-theatrical feature. Here are some links for reference: [redacted] Toronto International Film Festival - official list of films [redacted] The Soft Revolution, Experimental Interactive Drama Comedy [redacted] I can provide a photo from the TIFF program guide as proof of the film and my credits. Please advise on the next steps. Thank you, AB Roberts

Video ID: Trailer for "Hatchback" movie Name or Title URL: Michelle Bernard I kindly request to have the trailer for "Hatchback" removed from my main page. It has replaced my theatrical reel as my main video. I need this credit removed from my profile and resume as I am not part of this movie in any version. I have paid for promotions to direct traffic to my IMDb profile, and it's affecting my image. The director is unresponsive, so please assist. Please remove the trailer promptly from my main page today. Thank you for your help! Best regards, Michelle Bernard

I am experiencing significant challenges in trying to subscribe to your services. Despite numerous attempts, the registration process is unsuccessful. I am an Amazon Prime customer, and given your affiliation, I expected a smoother experience. I am keen on your offerings, which amplifies my frustration with the unsuccessful registration attempts. I am still eager to become a customer and believe our collaboration can yield positive outcomes. Your assistance in resolving this matter would be greatly appreciated. Thank you. Sincerely, E. Ste-Croix from Quebec.

I recently downloaded the IMDb App without realizing there is a monthly fee. I logged in via Amazon and cannot afford the monthly cost. I've tried to cancel my membership for two days. To assist in canceling, please use my email: [redacted] My name is Cynthia Greene. I am struggling with poor blood circulation, so typing is difficult. Can you please cancel my membership before any charges occur on my Amazon-linked credit card? Your responses have been confusing, and I would appreciate your help in resolving this promptly. Thank you.

I recently signed up for a free trial month to update my movie records, assuming it ended in August. I was surprised to see a charge of $[redacted], which I cannot afford as a retiree. Could someone kindly contact me at [redacted] to rectify this mistake? I am requesting a full refund and the cancellation of any further charges as I am not able to bear them. Thank you.