I've been a member of IMDbPro for over a year. The **.** fee has been taken out the...

GetHuman-wlincoln's customer service issue with Internet Movie Database (IMDB) from June 2018

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Before contacting them, items GetHuman-wlincoln may need:
Who made the purchase and Email address associated with the booking
GetHuman-wlincoln's next move: go to the Internet Movie Database (IMDB) help center.
Internet Movie Database (IMDB) doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wlincoln will want to follow the link below to head to their help center. We will check on GetHuman-wlincoln later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-wlincoln's own words:
I've been a member of IMDbPro for over a year. The **.** fee has been taken out the **-**th of every month. Now when I try to logon it asks me if I want the free ** day trial.
I trust that Internet Movie Database (IMDB) will make this right and come up with a resolution that is fair.
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Internet Movie Database (IMDB)

Customer service issue
Reported by GetHuman-wlincoln
Jun 7th, 2018 - 2 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-wlincoln started working on this issue
Jun 7th 11:14pm