I have a Hewlett-Packard, the model is HP compaq dc**** microtower. **bit based with pr...

GetHuman3570902's Technical support issue with Intel from September 2019

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The issue in GetHuman3570902's own words
I have a Hewlett-Packard, the model is HP compaq dc**** microtower. **bit based with processor intel(R) Core(TM)* CPU **** @*.**GHz, **** Mhz, * Core, * Logical Processor. I just got this computer used they said they did a few upgrades. but anyways I downloaded a DNC program for cnc machining and I opened the program and the graph part was a black screen so I could not see anything. I contacted the support team for the program and they told me to try and uninstall the graphics driver and reinstall it. Well I uninstalled it and now I cant find the driver on the website to reinstall it. The driver was Intel Q****Q*** Expess Chipset Family. I think it might be discontinued or something im not sure. I just want a driver installed im hoping you can help me. If you need any other information just ask.

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Intel

Technical support issue
Reported by GetHuman3570902
Sep 11th, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 144 others
0 customers following this

Timeline

GetHuman3570902 started working on this issue
Sep 11th, 2019 3:27pm
GetHuman3570902 indicated the issue is not fixed yet.
Sep 11th, 2019 7:47pm
GetHuman3570902 indicated the issue is not fixed yet.
Sep 11th, 2019 8:42pm
GetHuman3570902 indicated the issue is not fixed yet.
Sep 11th, 2019 8:42pm
GetHuman3570902 indicated the issue is not fixed yet.
Sep 12th, 2019 11:04am
GetHuman3570902 indicated the issue is not fixed yet.
Sep 13th, 2019 3:14pm

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