Paid for round trip airline ticket from USA to Athens. Kiosk at Athens airport would no...

GetHuman-roseslin's customer service issue with InsureMyTrip.com from September 2018

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The issue in GetHuman-roseslin's own words
Get home. ... Paid for round trip airline ticket from USA to Athens. Kiosk at Athens airport would not print boarding pass for return flight advising me to see United Airlines counteragent but United had NO ONE in that airport. Friend I was traveling with hit "print boarding pass" maybe * seconds before I did. He got a boarding pass printed. I could have gotten a boarding pass had United had someone at that airport. My friend said airline had filled my seat on the flight when he got on. I had to buy a full price one-way trip ticket home. Nationwide Mutual Insurance Company Essential policy* NWE***********H. I am looking for reimbursement for my ticket since I had to pay $**** extra to get home.
I was directed to * different counters and back * forth to * different "help" desks in the Athens airport. After *-* hours of trying to get help unsuccessfully I finally broke down in tears overwhelmed.
Reimbursement for having to pay $**** for one-way return flight home after having already paid for a round trip ticket.
I paid for full travel insurance in good faith that I was insuring my travel.
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Travel Insurance * NWE***********H
Customer service issue
Reported by GetHuman-roseslin
Sep 23rd, 2018 - 2 mons ago
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GetHuman-roseslin started working on this issue
Sep 23rd 8:02am