Instagram Customer Service Issues

Hello, I have been attempting to access my Instagram account for the last two days without success. Despite verifying my phone number, email, changing passwords numerous times, and submitting a video selfie, I am still unable to log in. I have not violated any community guidelines, and I am the only one who owns this account. I have made several attempts to prove my ownership through the video selfie method. Please assist me in resolving this issue as my account holds important contacts and photos.

My Instagram account got blocked because I mistakenly entered the wrong birthday (I used my dog's birthday, making me appear under 13). I have already submitted all my personal information to verify my identity. The system notified me that my account will be permanently closed in 13 days. I'm worried about losing my friends' list and all my photos. Please reopen my account. Username: wongmm20 Thank you for your help. Best regards

Hello, I am reaching out regarding my Instagram account "farxad.13" which was unexpectedly blocked on 06/17/[redacted]. While using the platform that night, engaged in a chat with a friend, I suddenly found myself logged out and faced with a message stating that my account was blocked for violating Instagram guidelines. This action was a complete surprise to me as I believe I have not engaged in any prohibited activities. I respectfully request a review of my account as I strongly disagree with its suspension. I value my account and the connections I have made over time, and I sincerely hope for its restoration. Your prompt attention to this matter would be greatly appreciated. Thank you for your understanding.

Subject: Urgent Account Hacking Issue I need urgent help regarding my hacked account under the name Sensun_ with the email [redacted] The hacker altered the profile to Sensun_7345 and I have identified the IP address used to access it. This issue is particularly concerning as the hacker is bothering my contacts and others. Despite attempting to reset the password using my phone number, the hacker changed both the phone number and the email, leaving me helpless. I have attached screenshots for your reference. Tomorrow is my wedding day, and I am extremely distressed. Please assist me by deleting the account. For communication, you can reach me at my alternate email [redacted] I am eagerly awaiting your prompt response. Warm regards, Selda

When attempting to create an account, I encountered a request to verify my identity by uploading a photo. After complying with the first request, I was then prompted to submit a photo identification displaying my birthdate. I submitted my State of Maine high-tech driver's license, which serves as a valid photo ID. However, the screen for submitting the ID continued to reappear without any confirmation of successful upload. I am unsure why my ID and photo are not being recognized. For assistance, I can be reached at my home phone [redacted] or located at 67 Journey's End, Mt. Vernon, Maine [redacted]. I am willing to confirm my identity and age (78) as needed. I am eager to receive guidance on resolving this matter.

I woke up to discover 5 new followers on my Instagram account that I didn't recognize. Even though my account was public, it felt suspicious. Later that same day, my account got disabled, and I followed the instructions to verify my identity. After multiple appeals, Instagram requested a photo of me holding a paper with a specific code, my username, and full name. I complied numerous times with no response. I attempted the Facebook and Instagram appeals with no success. This issue has been ongoing since January or February, and I'm not sure what to do next.

Hello, I am reaching out because last Friday, my Instagram account (@satans_bratan666) was hacked. I have been receiving emails from Instagram informing me that someone in Austria accessed my account and changed the associated email address. The hacker changed my original email from [redacted] to [redacted] Unfortunately, I am unable to follow the steps provided by the help center, use secure codes, or change my password due to the altered email. I have already contacted Instagram multiple times via email since Friday, but I have not received any response. I'm feeling very disheartened and confused about what to do next. If you require any evidence such as screenshots or the emails I received from Instagram, please let me know. I sincerely hope for your assistance in resolving this matter. Thank you for your help. Best regards, Mükke (Mia Biermann)

Dear Sir or Madam, I have noticed that you have removed artist photographs from my account three times now, citing nudity violations, even though your guidelines allow such content. The latest removal was a post from June 3, [redacted], featuring an artwork by John De Andrea showcased at the Petit-Palais during the Fiac Progress in October [redacted], which is not considered offensive. In your message, you mentioned the possibility of deleting my account, although it is private and accessed only by my family and a few friends. I kindly request you to review this decision, especially since you had initially reversed it the following day only to confirm it yesterday. Thank you for your attention to this matter. Sincerely, Eric P. 06 34 20 94 47

I received a direct message on Instagram from a friend asking for my vote to become an online ambassador. I trusted her and followed her instructions to add my phone number to my profile. After receiving a link via SMS, she asked for a screenshot instead of clicking it. Unfortunately, I fell for a scam and my email was changed by a hacker. The phone number associated with the hack is from Nigeria. Someone claiming to be a scammer offered to fix my account for $[redacted]. I am unable to access my Instagram account now. I have evidence of the link and the scammer's phone number. Any help is appreciated.

Hello, I'm Bryant McIntyre, and I'm reaching out because my account, bryant_______page, was hacked and renamed to bryant__page by the hacker. They also changed my email and phone number, preventing me from accessing it. While I briefly regained access and changed the password, I couldn't update the phone number. Consequently, the hacker took back the account, changed the email and password, and is now using it to try to scam my friends and family by posting fraudulent content. I urgently need assistance to recover my account since the hacker is now contacting me via WhatsApp and attempting to deceive people using my account. I look forward to your prompt response.

I have two accounts with one administrator password. I attempted to change the date of birth on my second account, pop_aloreille_cassee, which is dedicated to my dog. After making the change, the account was unexpectedly blocked, leaving me unable to access it. This seems to be a misunderstanding; my dog is only 3 years old and couldn't have initiated this. I tried switching to owowa_des_fosses, but now nothing is functioning correctly. I urgently need assistance from a human contact, as contacting via email has not provided any solutions. This account is important to me, so I hope to resolve this issue soon.

Hello Instagram, My account has been deactivated for violating community guidelines, which is essential to me. I will ensure I follow the guidelines. Please reinstate my account. Thank you. Username: divy_s08

Hello Instagram Team, I'm having trouble accessing my Instagram account _louloup because it got blocked when I unfollowed many people in a short period. I was mistakenly flagged for using follower-gaining apps, which I wasn't. Losing access to my account is distressing as it's like a blog to me, and I cherish it. I've created a new account lou__loup__ a few months ago. I'm willing to provide any necessary information to regain access to my old account. It contains valuable photos I'd love to recover. Please let me know the details needed to retrieve it. My name is Lou Joyard, and I can provide the previous passwords I used for the _louloup account: Ordinateur25**, Mathilde25**, and possibly Jules0105**. It's been a while, and I don't have all the details anymore. Please assist me. Best regards, Lou Joyard

Hi, I recently had my phone stolen, which was the only device where I had my Instagram account logged in. I attempted to log in from a computer and another phone the next day but couldn't access my account as it seemed like the password had been changed. I tried to reset the password by requesting an email from Instagram, but I haven't received it. I've checked my Gmail thoroughly, including the spam and trash folders, and made sure Instagram wasn't blocked, but still no luck. My Instagram isn't linked to Facebook either, so that option won't work. I fear my account might be compromised or blocked by the thief. I've been trying for the past two days to recover it without success. My email is [redacted] Your help would be greatly appreciated to prevent the loss of my account. Thank you.

Dear Sir or Madam, I am writing to inform you that on the previous Monday, June 20, [redacted], you temporarily blocked my business Instagram account as a drag queen @_viola_bond_. I had entered the login details of @_viola_bond_ into the "Reportly" app, which you classified as a phishing attempt, leading to the security-related suspension of my account. I am eager to prove my identity and sole authorization to use this profile so that I can regain access to my account and remove the "Reportly" app from my authorized applications. Currently, you are sending the necessary activation code to the email address on file: m*****i@w**.de. Unfortunately, I am not receiving this activation code, which is perplexing. The email address in question is [redacted], which I have not actively used for some time as I now exclusively communicate through my email address [redacted] I kindly request that you send the activation code to the contact information associated with my personal Instagram profile @_mathias_babitski_ (mobile number: [redacted]/[redacted]; email address: [redacted]) as known in your system. I am more than willing to provide a copy of my national identity card for personal verification. Please inform me of the preferred method of transmission (mail, email, Instagram, or WhatsApp). Thank you in advance. Sincerely, Mathias Babitski (alias Viola Bond)

Hello, my name is Imouza Keryl, and I am reaching out to you via email regarding my Instagram account. While using the social network, I activated two-factor authentication with the Duo Mobile app. I didn't keep track of the backup codes provided, assuming they were unnecessary. Unfortunately, the smartphone I used for Instagram no longer functions, leaving me unable to access the necessary app or my associated email account, which I cannot recall. With only my phone number linked to my account, changing my password is possible, but I am unable to proceed due to the authentication requirement. Kindly provide me with the associated email address for my Instagram account (kerryl_19) so I can regain access or inform me of any option to disable the authentication process. It has been over three years since my last failed attempt to contact you. As a side note, there are personal photos on my account which could serve as proof. Thank you for your anticipated assistance. Best regards, Imouza Keryl

Hello, I am having trouble accessing my Instagram profile. The email associated has been changed, and I can't log in. My username is uljana_luna, and the original email is [redacted] I have pictures on my profile. I have already contacted Instagram support at [redacted] and [redacted] to try to recover my account. I have no two-factor authentication set up. I have asked my friends to report the profile. Please consider temporarily blocking my profile or helping me regain access. I have tried the verification process, which didn't work for me. Could you possibly change the email on the account back to mine? Thank you for any assistance you can provide. Best regards, Uljana.

I disabled my Instagram account temporarily last Friday at 8:00 PM, June 24, [redacted] using the phone app. I intended to take a social media break. I'm concerned because the account might be deleted after 30 days, so I tried to reactivate it but keep encountering errors saying to check my connection. Despite having a good connection, I worry I may lose the chance to reactivate the account. I've learned that it's better to deactivate from a desktop, but I wasn't aware. Typically, reactivation can take 24 to 48 hours, yet it's already Sunday, and I still can't access my account. Should I refrain from multiple login attempts and await support from Instagram? Your assistance would be greatly appreciated.

Hello Instagram, my name is Mithi Kumari, and my Instagram ID is mithikumari5051. The email ID associated with it was [redacted], and the phone number was [redacted], both of which are no longer accessible. Instagram is sending an OTP to that email for verification, but I am unable to receive it due to the email being closed for the past 10 days. Please help me regain access to my Instagram ID, which I have been using for a year and a half. I promise to update my new email ID, [redacted], as soon as I regain access. Please provide a solution by contacting me via this new email address. Thank you.

Hello, I am experiencing a technical issue. I accidentally deleted my account. However, I have one month to reconsider and would like to reactivate it. I just did this about 20 minutes ago. When I input all the data, I receive the following message: "Would you like to continue using this account? You have requested the deletion of your account its.eli1jah.europe. If you change your mind, you have until July 26, [redacted], to inform us. Otherwise, all your posts and information will be deleted. Learn More Keep Account Back to Log in" After selecting KEEP ACCOUNT, I encounter the message: "Unfortunately, something went wrong. Please try again." PLEASE, CAN YOU FIX THIS AND NOT GIVE ME A SCARE, THANK YOU 🙏🙏🙏