I’ve recently been locked out of my Instagram account, they say it’s because they notic...
GetHuman5970023's customer service issue with Instagram from April 2021
Help with my Instagram issue
First: share to improve GetHuman5970023's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5970023 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman5970023's own words
I’ve recently been locked out of my Instagram account, they say it’s because they noticed suspicious activity, but it’s not the first time this has happened. The first time was because I unfollowed **** accounts that held not value for me, and after last night I unfollowed * accounts and I was locked out again.**Upon trying to verify my account I use two steps, one is a phone number I no longer have the second is an active email. When I select that option it says an email containing my security code has been sent but when I check my email, there is nothing from Instagram. When I select resend I still receive nothing. **I call their hotline number and it directs me to use their online support. However, when I go onto their help center I receive error codes behind each of my selections saying “page not found”. When I call the number back, and wait ** minutes just to leave a voicemail, I’m cut off before I can even explain what’s going on, and the call just ends.**All I want is my account to be unlocked and it’s absolutely ridiculous that there is no way to come in direct contact with an IG representative.
GetHuman5970023 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman5970023 fixed the problem
We are waiting for GetHuman5970023 to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instagram customer problems.