Instagram Customer Service Issues

Hi, I require some assistance with recovering my Instagram account. To regain access, I need to use the associated email account, which is *ak pone tu cuenta de mail*. Unfortunately, I have forgotten the password for my hotmail account as I haven't used it for a long time. I am prepared to provide identification or any necessary verification to prove that *ak tu cuenta de insta* belongs to me. Thank you for your help. Montse_Braidaa Email: [redacted]

Hello, I am writing to seek assistance with my official Facebook account. I recently connected my Instagram account to my Facebook profile. Regrettably, this morning I discovered that my account has been disabled. As a user, I have always adhered to the community guidelines provided by Facebook and have not engaged in any inappropriate behavior on my official account. I am currently unable to access both my Instagram and Facebook accounts. I kindly request your help in recovering my personal Facebook account and reactivating my linked Instagram account. Many thanks to the Facebook team for your support.

I'm Isabella Womack and I need help regaining access to my instagram account @bellathereaper. Recently, there was a suspicious login, and I got locked out. I used an old email, [redacted], which I can't access to reset my password despite requesting a verification code multiple times with no response from Instagram. I'm worried about recovering my account as I'm an influencer and it's crucial for my brand. I can prove my identity. My phone number ([redacted])-[redacted] should be linked to the account. I have other accounts like @thereapercollective, which is connected to Facebook, sharing a similar email. It's frustrating not being able to access an account I've had for years, especially since my accounts are all connected. Losing access to my Instagram would be devastating as it's where I express myself. Your assistance is greatly appreciated. Thank you, Grier Isabella Womack.

Dear Instagram Support Team, I hope you're well. My name is Shamim, and I'm reaching out regarding my Instagram account with the username shamiim.s.n, associated with the phone number [redacted][redacted] and email [redacted] Regrettably, my account got deactivated (I believe mistakenly) and now, when I try to recover it, I'm prompted for my password, which I can't recall, impeding me from receiving the verification code due to an error noting the user wasn't found. As my account holds cherished memories and connections, I'm eager to regain access. Your assistance in resolving this matter would be highly appreciated. Thank you for your attention, and please don't hesitate to reach out to me. Looking forward to your response. Best regards, Shamim Mohammadsalehian

Hello Instagram team, I am Wali Raza, the owner of the professional account Cobblernkolachi that sells shoes in Pakistan. I established this account in [redacted], and with Instagram's assistance, my business thrived. However, I was abruptly logged out of my account yesterday and have been unsuccessful in logging back in since then. Upon discussing this issue with my colleagues, I discovered that my account, which had 10.7 K likes, was renamed C4NTRAOFFICIALZ and all my posts from the past 2.5 years were deleted by another individual. I am reaching out to Instagram for help as I put in a lot of effort to build my business, and it is disheartening to have someone erase all my hard work. Please assist me in resolving this matter. You can reach me at [redacted] I am hopeful for a positive resolution soon. Best regards, Wali Raza

Hello, I'm Mi So Yang and I'm reaching out about an Instagram account called yong_in_kwonsol that is causing me distress. The account, reportedly operated by my ex, features someone else's photo and has inappropriate and harassing messages directed at me, even tagging my workplace. I have reported the account and these messages, which are in Korean, to Instagram. However, they informed me that they found no issues with the content. I urge for immediate action to delete the account and photos, as the underlying messages are inappropriate and unsettling. I have enclosed the images with red circles highlighting the concerning messages. Please address this matter promptly, and I hope for a swift resolution. Thank you.

I've reported my issue several times, but I haven't received a response. The problem is that my brother attempted the wrong password multiple times, leading to a message about a suspicious login attempt when I tried to log in. I don't have my email or phone number on the account, but I do know my username and password. Could you please remove the suspicious login attempt? I've been dealing with this issue for many months now and have tried contacting support multiple times. My username is kajolsharma224official, and I am certain about both my username and password, however, I can't recover my email. Please, Instagram, I kindly request you to remove the suspicious login attempt.

I would like to report that my brother has unsuccessfully attempted to log in with the wrong password multiple times, resulting in a "suspicious login attempt" message. I do not have access to the email linked to the account or a phone number associated with it, but I remember my username and password. I kindly request for the suspicious login attempt to be removed, as I have been facing this issue for several months. Despite my efforts to contact support, I have not received a response. My username is kajolsharma224official, and I am certain about my password. I am pleading with Instagram to please address and resolve the suspicious login attempt issue.

A week ago, I received a message on Instagram stating that I would regain access to my account within 24 hours once my information was confirmed. Despite proving my ownership, I am still unable to log in. The system mistakenly flagged my account as possibly hacked due to interactions through DM on Facebook business page linked to my Instagram. Despite numerous emails to the support team, I haven't received a response. I have important customers waiting for replies, and this account runs paid ads on specific posts. I have emailed, attaching a photo of myself with a handwritten confirmation code, stressing my ownership of the account repeatedly, but I remain locked out. This Instagram account is crucial for me and my company takes it seriously. Contact email: [redacted] Instagram account: normzl_active_wear

Good day, I am Natalia Tsys. I own the @crazy_netnat account. I am reaching out to the support team because my account was mistakenly blocked or I unintentionally breached a rule. I have familiarized myself with all the regulations, and I regret breaking one of them. It was a mistake. I value Instagram rules. Please unlock my account. I promise to follow all community guidelines. I apologize once more. Please assist in reinstating my account. Respectfully, Tsys Natalia.

Hello, I'm having trouble accessing my account @misslera15vf. It says my account was hacked because I supposedly shared my password with third-party organizations that subscribe and unsubscribe people, boosting likes. But I haven't done that! I can't even change the password because it says the page doesn't exist. Nothing is working! Sometimes the profile opens, but it's completely empty and lifeless, then it crashes again saying either the account is hacked or the page doesn't exist. I don't understand what's happening and I kindly ask you to look into this because this is my work account. I asked friends to check how the page looks by simply visiting my profile, and everything is normal for them. But nothing works for me. Some of my friends tried reporting the page to help, but that didn't work either.

Dear Mr. Modesto, I apologize for reaching out, but my Instagram account was disabled or compromised today. I was prompted to verify it with a phone number upon opening the app, and after verifying with a code, I was informed that access will be granted in the next 24 hours. The account is associated with the email address [redacted] and the username ani_di_iva. Another account linked to my Facebook, “Duncheto Di Iva,” has also been deleted from the app. My name is Ana Dianova Ivanova. Please feel free to reach out if you need more information. Access to my account is crucial for my job and networking. Your assistance in resolving this matter would be greatly appreciated. Thank you, Ana Ivanova

I have spent the last day and a half trying to contact IG after a managed account with 10K followers got disabled. This is an influencer account currently hosting a giveaway and set to post reviews for various brands. It has taken a year of hard work to reach the 10K milestone. The issue arose when I discovered an imposter account using the same profile picture and handle, just with an underscore at the end. Despite reporting the fake account, Instagram disabled the authentic account while allowing the imposter account to remain active. The imposter account has even changed its name and replicated another account. I have submitted multiple forms of identification, contact information, details of the associated Ad account, ad placements, and expenses. I have reported the issue through the Instagram app, responded to their emails, and spent hours contacting Facebook Business Support messenger with no resolution.

Hello, My Facebook and Instagram accounts have both been hacked, and I am unable to contact Best_tech02 for assistance. Previously, I could access my accounts using a landline number, but now they require a mobile phone number, which I do not have. It has been over a year, and despite providing my ID to Facebook, I am still unable to regain access due to suspicious activity. The hacker has now locked me out of Instagram as well, demanding a mobile phone number for verification. I have tried changing my password and email multiple times to no avail. As I do not own a mobile phone, I am unsure how to proceed. Any guidance on how to regain access to my accounts would be greatly appreciated. Thank you. Joy G.

I accidentally deleted my account and followed the proof of identity instructions provided in the email sent on March 18, [redacted]. I believe clearer warnings about the immediate deletion process would be beneficial. Despite multiple attempts to retrieve my account, I have not received any response. I hope to have my Instagram account reinstated soon. Thank you for your help. Sincerely, James M.

My name is Jimmy Fitzgerald, and I am experiencing an issue with my Instagram account, jimmy_.fitzgerald, which has been temporarily locked. I created the account at 15 years old using my middle school email from The Seven Hills School in Walnut Creek, CA, which has since been deactivated. Instagram has not responded to my emails, instructing me to use the linked email, which is no longer accessible. I am seeking alternative methods to verify my ownership of the account. I would greatly appreciate any assistance, as my Instagram is crucial for my college applications and maintaining important contacts. I can now be reached at [redacted] Your help in resolving this matter is invaluable to me. Thank you, Jimmy Fitzgerald

Good evening, My name is Kenan Sefil. I am facing an issue on Instagram and hope you can assist me. Instagram suspended my account a few days ago and asked for a photo ID, which I provided. I also received an email stating, "We apologize, your account was mistakenly suspended. You can now log in again." However, I am still unable to access my account. When I try to log in, I keep receiving the message "your account has been suspended, etc." Could you please help me? I have not violated any terms of use. I have submitted all my identification documents as requested, and Instagram has acknowledged this and apologized, but I am still unable to access my account. My Instagram account is: velli_official I hope you can assist me. Thank you Kind regards, Kenan Sefil

Здравствуйте, Уважаемое Руководство Instagram. Я обращаюсь к вам с просьбой разблокировать мой аккаунт. Мой аккаунт был заблокирован 22 марта [redacted] года. Через день я написал запрос в поддержку Facebook, но пока не получил ответа. Я понимаю и уважаю правила пользования, старался их соблюдать и не участвовал в каких-либо коммерческих разработках. Возможно, была допущена ошибка с моей стороны, в результате чего мой аккаунт был заблокирован. Прошу помочь мне разрешить эту ситуацию, так как не хочу создавать новую страницу из-за переписки с важными для меня людьми. Я обещаю соблюдать правила и быть более внимательным в будущем. С уважением, Горяинов А. Н. Ник аккаунта: sashagoriainov Электронная почта: [redacted] Телефон: +[redacted]55, дополнительный: +[redacted]21 Заранее благодарю и надеюсь на положительное решение. Было бы замечательно узнать, возможно ли разблокировать аккаунт и в какие сроки. Спасибо и всего доброго.

Dear Ladies and Gentlemen, Unfortunately, I am unable to log in to my account "Elijah4life" which I created several years ago and would like to keep. It is linked to my Facebook, but I cannot access it because I did not provide an email address at that time (presumably entered as [redacted]). My TikTok account also refers to this issue. I unfollowed a few pages and this happened. Please assist me as I have some important messages on this account. Sincerely, Elijah Prempeh --- Dear Instagram, It is with regret to inform you that my account "Elijah4Life" has been temporarily banned. Unfortunately, I am unable to rectify this situation because I only have my Facebook linked, not my email (which is assumed to be nomail@nomail), as I created this account back in [redacted]. I kindly ask for your assistance as my account contains crucial messages and pending friend requests that are irreplaceable. I am at a loss for what to do and appeal for your support in resolving this matter promptly as the messages hold significant importance to me. Thank you in advance for any assistance provided. Best regards, Elijah Prempeh

Hello, I'm Gianella Gonzales, my Instagram account is gianella_gg. I encountered an issue on March 26 in the morning when I tried to access my account and was informed that someone tried to log in from Valencia. Currently, my account is temporarily blocked, and I am unable to log in as I need a security code sent to a phone number I no longer have access to since moving from Peru to Spain. The code is being sent to my email [redacted], but I can't access it due to forgotten password. I kindly request your assistance in resolving this matter as I have been locked out for 2 days. Thank you.