My name is Jimmy Fitzgerald. My Instagram account jimmy*.fitzgerald has been temporaril...

GetHuman5883256's customer service issue with Instagram from March 2021

Help with my Instagram issue
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Before contacting them, items GetHuman5883256 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman5883256's own words
I can’t log back in because it has been temporarily locked and the verification code sends to an old email that is not in use ... My name is Jimmy Fitzgerald. My Instagram account jimmy*.fitzgerald has been temporarily locked. I made the account when I was ** years old using my middle school email account. The middle school is called The Seven Hills School in Walnut Creek, CA. Since then, I have not updated the email linkage to my Instagram account. The email, *****@***.com, which is linked to that account, has been turned off by The Seven Hills School since I graduated in ****. **Instagram has not been responding to my emails and the only one they sent was explaining how I need to use my linked email to the account which will be hard to recover. * How else can I verify that I own that account? **I want to use my Instagram and if there’s someone I can call that would be very helpful. My current personal contact email now is *****@***.com**Please help me with problem. I have a lot of contacts and I’m using my Instagram for getting into colleges now. It’s really a bad time for me to loose access to my account.**Thank you for you help with this important matter. **Jimmy Fitzgerald
I can’t log into that old email that is linked to my account therefore I can’t access the code so I have been locked out of my Instagram for two weeks now and no one has helped me
Letting me back into my account and letting me verify that I own the account so I can use it again
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Instagram

My Instagram account
Customer service issue
Reported by GetHuman5883256
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 36398 others
0 customers following this

Timeline

GetHuman5883256 started working on this issue
Mar 24th 5:46pm

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