I changed my name on Instagram then it locked me out of my account. I know the logins t...

GetHuman5862631's Report a Problem issue with Instagram from March 2021

Help with my Instagram issue
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The issue in GetHuman5862631's own words
I changed my name on Instagram then it locked me out of my account. I know the logins to my account however when I changed my name & tried to log back into Instagram it asked me to verify myself with my old details which I am sure I changed in my settings before this has happened. This is proven when I tried to change my password to get back into my account the reset email was sent to my new email ‘ *****@***.com’ so I know this is my email associated with my account but it won’t give me the option to verify myself through my email instead it’s giving me the option to verify myself through an old email which I changed in settings. Please help me this isn’t my wrong doing.

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Instagram

Report a Problem issue
Reported by GetHuman5862631
Mar 19th, 2021 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 36421 others
0 customers following this

Timeline

GetHuman5862631 started working on this issue
Mar 19th 1:48am

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