Hi Instagram staff, I hope you are doing well. I have a new phone and I couldn't recove...

GetHuman5774769's Recover Account issue with Instagram from February 2021

5 views | 36422 similar | 0 following
Help with my Instagram issue
First: share to improve GetHuman5774769's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5774769's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5774769 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5774769 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman5774769 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman5774769's own words
Hi Instagram staff, I hope you are doing well. I have a new phone and I couldn't recover my account using the phone number, email, or username in the "Get Help" in signing in. I'm willing to photo verify myself. The information that I had to access the account, I no longer have. I got a new phone number so the phone number wouldn't be the same and I have a new email as well. I made the account about three years ago. Please if you could help me recover my account the username is: pokytokyo and my new phone number is: ********** and my new. My email to contact me is *****@***.com. Please help me recover my account. This page really means so much to me. I also have a personal account, its, @mayerllyy for proof that @pokytokyo is my real account. Please help me and Thank you!

GetHuman5774769 did not yet indicate what Instagram should do to make this right.

How GetHuman5774769 fixed the problem

We are waiting for GetHuman5774769 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5774769 fixes it.
This email address isn't valid

Instagram

Recover Account issue
Reported by GetHuman5774769
Feb 22nd, 2021 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 36422 others
0 customers following this

Timeline

GetHuman5774769 started working on this issue
Feb 22nd 8:19pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers