Instagram Customer Service Issues

Hello, I am experiencing difficulties with my Instagram account. When I attempt to follow my friends, a pop-up appears stating, "We limit how often you can do certain things on Instagram to protect our community." This issue started yesterday, and now I am unable to follow more people due to this message. While I can still use Instagram Live, Direct Message, and comment, the problem persists with following users. I would appreciate any assistance in resolving this issue to ensure it does not reoccur. Thank you for your help. Regards, Vincent.

I need help with a situation on my client's Instagram account. Someone posing as an Instagram employee requested security details from my client, leading to the account being compromised. The impostor changed the password, email, and other security information and is demanding money to return control of the account. Claiming to be an Instagram employee named "Furkan," this individual coerced my client into sending money without legal advice. We've contacted the money transfer company to track the person who took the funds as part of their anti-fraud measures. The impersonator altered the account's phone number to one in Turkey (+90 *** *** ** 83) and the email to f*******[redacted] They are using a different number (+90 [redacted] [redacted] 86 64) to extort money from my client under the guise of being from Instagram. I find it suspicious that someone from Turkey is involved, given that my client is from Kuwait, and all posts on the account are in Arabic. I urge Instagram to address this promptly with the information provided to expose this impersonation and scam. Thank you.

Hello, I have attempted to contact you a few times without much success. The reason for this email is to address the issue of my disabled Instagram account. It has been disabled for several weeks now. In our previous conversation, you referenced the legal terms of Instagram. However, I am seeking clarification on why my account was disabled and what steps I can take to prevent this in the future. I would appreciate guidance on how to restore my account. If I have inadvertently violated any of the platform's rules, I sincerely apologize. I am willing to cooperate fully and rectify any inappropriate content promptly upon regaining access. My Instagram user-ID is mileticvalentina99. I look forward to your prompt response. Thank you, Valentina M.

My situation involves two accounts, one designated as my “main” for serious posts and another as my “spam” account for random content. Surprisingly, my "main" account was disabled on January 5th, [redacted], for allegedly breaking terms of service. I've refrained from posting for over 6 months, and my most recent story post contained just a picture of me without any copyrighted material. Despite trying to access my account from various devices, having friends attempt to log in, changing my password, and utilizing different approaches, I still can't regain access. Each login attempt results in an error message related to a disabled account. When trying to appeal for the account's reactivation due to unfair disablement, the form indicates my account is not inactive, conflicting with the error displayed. I feel lost navigating the process to recover my account.

Dear Instagram Reviewer, I want to extend my warm wishes for a Happy New Year to you and the Facebook Inc. Team. Today, I am formally requesting verification for the Instagram channel "sugardad.eu." Our brand has experienced significant growth in organic traffic and is now widely recognized in the German and European markets as a leading source for sweets. Unfortunately, this success has led to unauthorized profiles attempting to deceive our customers under our name, putting their data at risk. Verification would not only protect our brand integrity but also safeguard our customers from fraudulent activities on Instagram. Attached are documents and links supporting our request for verification. We believe that this step will enhance security for our followers and ensure a safe interaction environment on Instagram for all. Thank you for considering our request. We look forward to a positive response. Best regards, Mohamad Ismail Ramadan Managing Director Store Cart OÜ

I have had my accounts disabled numerous times recently. With the assistance of Scam Haters United, I have managed to recover them in the past. As an anti-scam account, people depend on my content to help victims and potential targets. It is frustrating that my last two accounts were disabled without valid reasons. Despite creating a new account and following all the rules, it was disabled yesterday. I have been unable to appeal as my messages are not going through. I suspect there may be an internal person at Instagram targeting anti-scam accounts. It is essential for Instagram to support rather than disable accounts like mine, which work towards making the platform safer. I can see my old and new accounts on my multi-login but cannot access them. My primary account remains active.

Hello, My account (@officialseaveysupdates) has been inexplicably disabled. I can assure you that I have not violated any Instagram terms. This has unfortunately happened 12 times before, and now this is the 13th instance without any explanation. My account means a great deal to me as I have put in a lot of effort and have garnered nearly 7k followers. It is a fan page dedicated to my idols and has been a source of happiness for me, aiding in my anxiety and depression. Despite sending numerous emails, I have not received any responses. I am struggling to reach out to someone for help in reactivating my account. Any assistance in resolving this matter would be greatly appreciated. Thank you for your time. Best regards, Bebi

For the past few months, my anti-scam accounts have been repeatedly disabled without giving me a chance to appeal. Even after regaining access, they were disabled again. My new account only lasted for 4 days before being disabled once more, despite not breaking any rules. I suspect another anti-scam website might be involved, possibly with connections at Instagram. I am unable to contact Instagram from the United Kingdom; my report attempts are unsuccessful. This situation is unjust as I have support from well-known individuals trying to help restore my original account. I believe I am unfairly targeted, affecting the valuable content and assistance I provide to my followers in creating a safer Instagram environment.

My account has been compromised, and I am unable to access it as the email and phone number linked to it have been altered. I need to report identity theft and cyber fraud, which have seriously violated my privacy. I am eagerly awaiting your assistance to verify my identity and regain access to my Instagram account.

I'm attempting to recover my account, but I can't access the email I used to register it. The Instagram account is @_silent.voices_ and the email associated with it is [redacted], if my memory serves me correctly. I can provide any necessary verification to prove ownership, as my account contains my profile picture, name, and personal content. I currently use another Instagram account, @_this.guy.mj_, which also displays my profile picture and references the account I'm trying to recover.

Dear Support team, I urgently require assistance in retrieving my Instagram account which has been compromised by a hacker. The intruder altered my phone number, replaced my username with "the_akash_vvhkkd," and changed my account details. My name is Aakash Dahiya; my original username is "the_akash_singh_" - now altered. The hacker added their phone number: +91 [redacted]. Furthermore, the hacker deceived me with a suspicious link that led to the security breach. I have shared the link with you for investigation purposes. Your prompt help in recovering my account is greatly appreciated. For any further information, please contact me via the provided number. Kind regards, A.D.

Hello Instagram Support Team, My Instagram account, mburaksakar, has been disabled for five days now. I have sent a total of 14 emails regarding this issue, as shown in the screenshots, but have not received any responses or had my account reactivated. Despite providing all the necessary documents to prove my identity, my account remains closed. This situation is affecting both my personal and commercial marketing efforts, leading to loss of clients and money. My clients and friends are concerned about my well-being due to this account suspension. I am willing to provide any additional documents needed to resolve this matter. Thank you, -

Hello, I own the account "lesphotosdapo" linked to the email address [redacted] However, this email has been hacked. For security purposes, I have added an additional email address [redacted] I have managed to change my password, but Instagram is requesting a security code sent to the hacked email. Therefore, I am unable to access my email and recover my account. Can you please assist me? Thank you in advance. Apolline Cuisinaud

Hello! I'm facing difficulty recovering my previous Instagram account, "angelspeakstoo." I lost access when I switched phones last year due to relocating from Singapore back to the Philippines. My current Instagram is "geladilay." Retrieving the old account is important to me as it holds memories from the USA and Singapore dating back to [redacted] or [redacted], being my initial Instagram experience. Any help would be greatly appreciated.

I accidentally entered our anniversary date as my birthday on Instagram, which resulted in my account being blocked due to my age. I've been trying to regain access to my account and have sent multiple emails verifying my identity, but I have not received any response or access to my account yet. I did not include an email in the account settings, only a phone number: [redacted][redacted]. My account name is 54a.a54. I would appreciate any assistance in resolving this matter. Thank you.

My account was deleted. Please, sir, recover my Instagram account. 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

Hello, I am currently unable to access my Instagram account due to a temporary lock for verification. They have requested a security code to be sent to an email I no longer use. I changed my email address years ago and am unable to receive the code. Is there a way to regain access to my account or update the email address for verification purposes? Any assistance would be greatly appreciated. Thank you.

Hello, I am currently unable to access my Instagram account due to it being temporarily locked for verification purposes. Instagram requires me to input a security code sent to an old email address, which I no longer have access to as I changed my email address some years back. I am seeking assistance in either regaining access to my account or updating the email address associated with it to receive the necessary security code. I appreciate any guidance on resolving this issue. Thank you.

My Instagram account, @Labrant_x, was mistakenly deleted for "impersonation" which did not happen. It was a fanpage where I shared my support for my favorite person, @sav.labrant. My profile clearly stated "Fan Page" and I have a screenshot to prove it. All my posts referred to @sav.labrant in the third person. Please restore my account, it meant a lot to me. Thank you.

Hello, I have been unable to like any posts on Instagram or post on my own account for the past week. Each time I attempt to like a post, I receive a message stating that my account has been blocked for alleged illegal activity, which is not the case. I suspect this may be due to spending an extended amount of time on the platform and liking numerous posts within a short timeframe. Unfortunately, I am unsure of the exact reasons for the block. I am eager for a swift resolution to this issue as I am currently unable to share any photos. I would greatly appreciate it if you could review and resolve this matter on my account (username: anti.tll). Despite previously reporting this problem multiple times, I have not received a response from Instagram, and the situation remains unchanged. I am hopeful for a response from your end.