Instagram Customer Service Issues

Hello, I am Defne Ergin, my Instagram handle is @defnergin. I am currently unable to access my account after using an app to check my followers. Instagram has informed me that my account is under review. They requested a pin to be entered, which was sent to my old phone number (+[redacted]57) that I no longer use. I tried entering my Italian phone number, and now I am locked out of my account. I can still access my email linked to the account, [redacted], and I have my password. I am willing to provide identification to resolve this issue as soon as possible. Your help is greatly appreciated.

I am unable to access my account as it indicates that I have violated the rules by doing something inappropriate, such as excessive liking on Instagram. I find this confusing as I do not engage in excessive liking, and my account does not contain any pictures. Any sharing I have done is only through direct messages to friends, and the content is meant to be humorous, not inappropriate. It is frustrating to see accounts that post objectionable content like pornography and racism still active while mine, which is not engaging in such behavior, has been deleted. Instagram's actions seem unjust in this situation.

Recently, I lost access to my authentication app that was synced with my Instagram account. I had to troubleshoot my phone and used up the backup recovery codes previously. Now, I'm unable to sign in to my Instagram account. Despite reaching out to Instagram for support, I have not received any helpful solutions. It's frustrating that Instagram has not provided a resolution to this issue. It has been nearly 4 weeks, and I am unsure if I will be able to recover my account.

I am encountering an issue with my Instagram account (shisha_lifestyle_bulgaria) and cannot resolve it on my own. Despite my efforts, I have been unable to receive assistance from Instagram. The problem at hand is the deactivation or disabling of my account. Building up my Instagram page has been a significant effort, and I am eager to prevent any loss associated with it. I can supply screenshots to illustrate the problem better. Within a red box, there is a message instructing me to visit Instagram and verify my identity before requesting a review. How should I proceed in this matter?

I can't access my account (username: kamicrafted) since I lost my phone and the 2-factor authentication app. I've been reaching out to support, but the communication keeps dropping after a few messages. I need help to recover my account as I've been unable to log in for months. Your assistance in resolving this matter would be greatly appreciated. Thank you.

I encountered an issue with my Instagram account. I was unexpectedly logged out and upon trying to log back in, my username was no longer recognized. I discovered that my username had been changed to "brisafrederick" without my consent. When attempting to reset the password, I noticed a different email address associated with the account. The affected account is named "francoooou," and I suspect it has been compromised. I am eager to regain access to my account. My secondary account, "bobdrbouma," contains information linking back to my original account in its bio. I have all the necessary details to verify my ownership of the account.

Dear Instagram, Today, my account was disabled for allegedly violating community guidelines. A friend had sent me a picture and jokingly asked me to use it as my profile picture. After complying and confirming I had done so, my account was disabled shortly after. I suspect my friend intentionally tricked me into breaking the rules. The messages between us on Instagram with the account 'mir._.roo' should reveal his plan. I have always been a consistent follower of Instagram's guidelines as evidenced by my record on both Instagram and Facebook. Therefore, I kindly request the reactivation of my account. I have also submitted this message through the appeal option in case it was not received. I faced some confusion when trying to send the appeal as it asked me to confirm my identity, which I found unclear. Thank you.

For the past seven years, I have been using my Instagram account by logging in through Facebook. Recently, I suspect my account has been affected by "phishing" as I am met with a "temporary block" message when I attempt to log in through Facebook. The options to recover my account are through my old phone number, which I haven't used in three years, and my email address. The puzzling part is that my email address does not match the one linked to my Facebook. When I try to log in manually with my email and password, my account details are pre-filled with the supposed email associated with Facebook, along with my profile picture. I am eager to regain access to my account and would like to know if there is a way to confirm my account using Facebook, given my consistent use of it for login purposes.

Hello, I encountered an issue with my aunt's Instagram account. She modified her birthday on both Instagram and Facebook, resulting in her accounts being locked due to being perceived as under 18 years old. While we successfully reactivated her Facebook account, we are unable to regain access to her Instagram account. My aunt is unsure of the exact date when the birthdate was altered, but she recalls it was during the summer in either July or August. I have attached her identification card for verification. Previously, her Instagram account was linked to her Facebook account. I attempted to log into Instagram using her Facebook credentials, only to discover a new account had been created, which I promptly deleted. If additional evidence or information is needed, kindly let me know. I sincerely hope for your assistance in recovering her original account. Thank you for your help. Her Email: [redacted] Her Telephone Number: [redacted][redacted]

Hello Instagram, My name is Deniz Sertel, and I have reported to you that my account has been hacked. The account name is denoschirem, which I created about four years ago. Unfortunately, I no longer have access to it since I was only 12 years old and cannot remember my old email address. I kindly request for you to reactivate my blocked account denoschirem using my new email address. I would like to verify myself with my new email address [redacted]

Hello, I'm Denitsa Kostadinova. I need help with my hacked Facebook account "DenitsaG Kostadinova." Unfortunately, I lost access to the linked email and couldn't receive the verification code to recover the account. Despite sending my ID to the Facebook team multiple times, I haven't received any response. This morning, a family member informed me that disturbing images were posted on my Facebook, and now my Instagram account has been deactivated as well. I'm attempting to follow the steps to verify my identity within the app, but I'm unable to submit the selfie video.

My Instagram account keeps showing a "couldn't refresh feed" message, although my network is fine and my other account works smoothly. The screen is completely blank except for my profile picture in the top left corner. I've attempted many fixes like logging out, changing my password, deleting the app, and restarting my phone. Despite entering the correct phone number, I never receive the text with the security pin to do the check the app is asking for. I own an iPhone 11 and this problem began a few days ago. I've also tried reporting this through the app without success. Any help would be greatly appreciated.

Last year, my Instagram account was hacked, and I believed it was lost forever. Despite sending a support email, I received no response. Recently, I received an email indicating that my account is still active under the username "JakeFromStateFarm129." After attempting to reset the password, the email associated with the account belonged to the individual who took over my account. I would greatly appreciate it if you could assist me in recovering my original account. Thank you.

I need help with my Instagram account under the username @dianafiaa. After changing my password, I am unable to log in as my account is temporarily locked due to phishing activity. Instagram requires verification through my linked cellphone number, which is no longer active. I am struggling to recover access to my account. I seek assistance in unlocking my account so I can update the phone number and email to active ones. Thank you.

I recently updated my Instagram password, but I'm unable to log in as my account got temporarily locked for phishing reasons. Instagram is asking me to verify with my old cellphone number, which is no longer active. I'd appreciate the help in unlocking my account so I can update my contact details to the current ones. Thank you.

Subject: Assistance Needed with Account Access (@CodyPhantom) Dear Support Team, I am reaching out regarding an issue with my account. Recently, I encountered difficulty accessing it (@CodyPhantom). When attempting to log in via the app, I was prompted to verify my phone number to proceed. Despite multiple attempts, I have not received the confirmation text containing the required 6-digit code. I have verified that the phone number provided (+31 6 [redacted]1) is accurate, yet the code has not been received even after clicking on "resend code." As my account is crucial for my business and promotional activities, I urgently require assistance in resolving this matter. Attached to this email are screenshots from the app for reference. Your prompt attention to this matter would be greatly appreciated. Thank you for your assistance. Warm regards, Cody G.

Hello! I'm Maxim. I encountered an issue trying to access my Instagram account. I recently switched my phone and lost the two-factor authentication keys from Google. I reached out to Instagram support, and they instructed me to take a selfie with my name in the background after sending me a code. I complied with their request. I'm the individual featured in the content posted on the account I'm trying to regain access to. I'm willing to provide any necessary information to verify my ownership. Please assist me as there is a significant collection of photos and videos featuring my family and me on there! You can find me on Instagram as @Maxim_Apanaskevich.

Hello, I believe there has been an error in disabling my account. I am unable to access it at the moment. My account features photos of birds, cats, and all my photography work. I have not breached any terms of service. Instagram requested a personal photo of me holding a paper with a Focus Code, as well as a copy of my passport. I provided all the necessary images and information. It seems like Instagram may be gathering user data by unfairly closing accounts to prompt users to share more personal information. They seem to be targeting accounts with a significant number of followers, restricting them from posting advertisements. My details are as follows: - Name: Mohamed Saeed Eid - Instagram account: @animals_bh1 - Email: [redacted]

Name: Gary L. Account: Larygombardi Issue: Upon logging in successfully, I was asked to verify my identity with a security code sent to my email. After following instructions from and resetting my password, the problem persists. Instagram still does not send a verification code to my email "[redacted]" as required. I attempted to recover the email through Yahoo for $5, but received no response. To resolve this, please either grant access without security verification, update my email to “[redacted],” or add my phone number “[redacted]” for self-resolution.

I have encountered a situation where someone is misusing my name on Instagram for inappropriate purposes. Even though I do not have an Instagram account, it shows up when I search my name on Google. I have made two reports regarding this issue, and I have filled out the required form as requested. However, no action has been taken so far. Your assistance in addressing this matter is greatly appreciated. If this matter is not resolved promptly, I will escalate it to the authorities. The individual in question goes by the username @roberta.rhudy [redacted] on Instagram. I want to emphasize that this account does not belong to me, and I would like the content associated with it to be removed. Thank you.